2020
DOI: 10.3390/electronics9010197
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From Hotel Reviews to City Similarities: A Unified Latent-Space Model

Abstract: A large portion of user-generated content published on the Web consists of opinions and reviews on products, services, and places in textual form. Many travellers and tourists routinely rely on such content to drive their choices, shaping trips and visits to any place on earth, and specifically to select hotels in large cities. In the context of hospitality management, a challenging research problem is to identify effective strategies to explain hotel reviews and ratings and their correlation with the urban co… Show more

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Cited by 12 publications
(8 citation statements)
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“…One of the drawbacks was that they only used the TF-IDF (Term Frequency Inverse Document Frequency) feature, resulting in an accuracy of 0.88. Cagliero et al [13] developed a method based on the Latent-space model on a sentence-level dataset, related to hotel reviews consisting of 200,000 reviews. They adopted the Google word representation model for transferring the list of words from high to low dimensions, called BERT (Bidirectional Encoder Representations from Transformers) pre-trained language embeddings model.…”
Section: Text Sentiment Analysismentioning
confidence: 99%
See 1 more Smart Citation
“…One of the drawbacks was that they only used the TF-IDF (Term Frequency Inverse Document Frequency) feature, resulting in an accuracy of 0.88. Cagliero et al [13] developed a method based on the Latent-space model on a sentence-level dataset, related to hotel reviews consisting of 200,000 reviews. They adopted the Google word representation model for transferring the list of words from high to low dimensions, called BERT (Bidirectional Encoder Representations from Transformers) pre-trained language embeddings model.…”
Section: Text Sentiment Analysismentioning
confidence: 99%
“…Our approach − Other approach Other approach. * 100 (13) This study is aimed at measuring the attitudes, sentiments, and fake news towards COVID-19, based on the education sector, which can be tracked almost instantaneously, of two different keywords that are used in this epidemic (COVID-19 and E-learning). The patterns of connectivity are required between very positive, positive, neutral, negative, and very negative labels, related to people's opinions, especially when the people try to evaluate the learning techniques (detail is presented in Figure 10).…”
Section: Evaluation and Comparisonmentioning
confidence: 99%
“…POI data have been used as a source to study the spatial relationships of hotels [37]. For example, Fang et al [38] studied the correlation between hotel scores and three main location-related features: accessibility to points of interest.…”
Section: Point Of Interestmentioning
confidence: 99%
“…Sharma et al [12] used NLP (Natural Language Processing) in their work to determine the rating of the hotel used by the previous customers. The authors of [13] proposed the use of a unified deep NLP model, which analyzes sentences in reviews. They make use of BERT embedding to transform the raw text data into a unified review-POI latent space.…”
Section: Related Workmentioning
confidence: 99%
“…The experiments used a dataset collected from TripAdvisor. In [13], the authors proposed the use of a unified deep natural language processing (NLP) model which analyzes sentences in reviews and uses public TripAdvisor hotel-review datasets to validate the approach experimentally. They addressed the challenge of investigating the similarities and dissimilarities between cities by considering the textual reviews and numerical ratings of the hotels and their correlation with the nearby P.O.I.s.…”
Section: Related Workmentioning
confidence: 99%