“…Despite a number of differences among the models and conceptions, scholars generally concur that intercultural competence refers to the ability to interact effectively and appropriately with people from other cultures. Four dimensions-in particular: knowledge, attitude, skills and behaviors, can be seen in many definitions (Alred & Byram, 2002;Bennett, 2008;Byram, 1997;Heyward, 2002;Hiller & Wozniak, 2009;Lustin &Koester, 2006). A person who has intercultural competence can develop relationships with people from different cultures, can resolve conflicts arising as a result of cultural differences and can improve his or her ability to do business with counterparts from different cultures (Huang, Rayner, & Zhuang, 2003).…”