The sociocultural urban space of a modern city is undergoing some transformational changes due to the high level of population mobility. The daily need to develop urban space determines the importance of the transport system in sociocultural interactions, the participants of which value safety, confidentiality, and rationality. In realizing their purpose, urban transport structures not only operate with economic, social and communication resources, but also involve citizens in the process of organizing urban life. This research aims to study the socio-cultural factors in the evolution of the urban transport system by systematizing theoretical scientific concepts, comparative analysis of dynamic changes in the use of public transport and summarizing some gaps in transport infrastructure. Identification of the correlation between sociocultural factors, passenger needs and the quality of transport services determines the need to develop a communicative culture, maintain moral values and overcome sociocultural barriers, which will subsequently lead to a constructive transformation of the urban transport system.