2008
DOI: 10.1108/02635570810847572
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Future competitiveness: viewpoints from manufacturers and service providers

Abstract: Purpose -This paper aims to compare and evaluate competitive priorities between manufacturers and service providers. A concern over the trends of moving manufacturing/production units overseas, while maintaining essential service operations at the companies' headquarters, encouraged senior administrators of the Federation of Thai Industries (FTI) to suggest the study. This study was part of an effort to support FTI members facing separate locations between manufacturing and services operations, and to help eva… Show more

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Cited by 34 publications
(15 citation statements)
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“…TQM is found to be positively associated with competitiveness in terms of improved productivity and cost reduction (Sohal, Morrison 1995). Many researchers have also noted the importance of quality in long-term sustainability and future competitiveness (Talib et al 2011;Phusavat, Kanchan 2008).…”
Section: Relationships Between Total Quality Management Knowledge Mamentioning
confidence: 94%
“…TQM is found to be positively associated with competitiveness in terms of improved productivity and cost reduction (Sohal, Morrison 1995). Many researchers have also noted the importance of quality in long-term sustainability and future competitiveness (Talib et al 2011;Phusavat, Kanchan 2008).…”
Section: Relationships Between Total Quality Management Knowledge Mamentioning
confidence: 94%
“…Rising production costs and shrinking product life cycles have forced many multinational corporations from the United States, European Union, and Japan to relocate their manufacturing facilities to Thailand to exploit low labour costs, proximity to raw materials, and new consumer markets (Phusavat and Kanchana 2008). The economic importance, drive for global competitiveness, and growth potential of Thailand make it a compelling area for academic research.…”
Section: Strategy and Practicementioning
confidence: 99%
“…This is essential for achieving high performance and maintaining competitive advantages (Dey et al, 2009). Learning has become one of the key strategic objectives for both manufacturers and service providers (Phusavat and Kanchana, 2008). Due to their limited size and resources, IC has been the source of innovation they need (Alasoini et al, 2008).…”
Section: Literature Reviewsmentioning
confidence: 99%
“…Finally, LO cannot be prescribed precisely because of the uniqueness of each single organisation (Matlay, 2000;Ortenblad, 2004). ), and applied information technology (Phusavat and Kanchana, 2008). In their study, the most suitable growth model highlight the need to under OL practices, organisational cultures (i.e., promoting openness and exchanges), and goal-oriented outcomes of individual performance.…”
Section: Introductionmentioning
confidence: 99%