Fuzzy TOPSIS‐based computerized maintenance management system selection

Abstract

Purpose -The purpose of this paper is to provide a structured methodology to permit the optimal selection of the best-suited computerized maintenance management system (CMMS) software within maintenance information technologies. Design/methodology/approach -The analysis has been executed adopting a multi-attribute decision-making methodology, namely the technique for order preference by similarity to an ideal solution (TOPSIS). For the selection process, 17 criteria under five main heading have been defined. Data obtained from questionnaires and interviews with the company's maintenance managers have been used in fuzzy TOPSIS. Findings -The application of the proposed approach allows the maintenance practitioners to concentrate on a limited subset of CMMS applications and to compare their actual capabilities in order to select the right one, rather than considering only their purchase cost. Research limitations/implications -Comparisons with other multi-attribute decision-making techniques such as AHP (analytic hierarchy process) and ELECTRE (elimination and choice expressing reality) under fuzzy conditions can be done for further research. Practical implications -This paper is a very useful source of information both for maintenance managers and stakeholders in making decisions about the selection of CMMS software. Originality/value -This paper addresses CMMS software evaluation and selection criteria for practitioners and proposes a new multi-attribute decision-making methodology, hierarchical fuzzy TOPSIS, for the problem.

Proposta de um modelo de avaliação e de seleção de fornecedores de manutenção industrial utilizando Fuzzy-TOPSIS

“…This phenomenon can be attributed mainly to management philosophies such as Just in Time that focused on reducing delivery time and improved quality (Luxhøj et al, 1997); (ii) Trends such as job enrichment and automation have led to the incorporation of information technology into products and production equipment's maintenance, leading to changes from mechanical maintenance to electronic maintenance, i.e. (Uysal & Tosun, 2012); (iii) Sociological trends, such as lack of capital, currency fluctuations, increased competition and levels of quality and environmental awareness required also contributed to the necessity of higher levels of maintenance (Tsang, 2002).…”

“…The ranking is formed from the decreasing ordering of the i CC values. The closer to 1, the better is the overall performance of the alternative (Uysal & Tosun, 2012).…”

Suitable computerized maintenance management system selection using grey group TOPSIS and fuzzy group VIKOR: A case study

“…Durán (2011) identified important criteria in choosing a maintenance software application, and in the next step, illustrated the network tree in three levels. Uysal and Tosun (2012) provided a structured methodology to permit the optimal selection of the best-suited CMMS software within maintenance information technologies. The analysis was carried out using TOPSIS method.…”

A Study on Analysis of the Implementation Status and the Advancement of Computerized Maintenance Management System (CMMS) in Korean Companies

“…설비관리는 설비의 설계에서부터 제작, 건설, 시운전, 생산, 보전, 폐기까지를 관리하는 것이며, 이 중에서 설비의 탄생 이후를 관리하는 것을 협의의 설비관리, 즉 설비보전(Maintenance)으로 구분하고 있다 (KMAC, 1996). 제조업 및 서비스업을 유지하는 기업에 있 어서 설비관리의 역할은 경쟁우위 확보와 고객만족 그리고 설비고장으로 인한 비용을 최소화하기 위해서 그 중요성 이 증대되고 있다 (Uysal and Tosun, 2012 (Liyanage and Kumar, 2003 Mullin(1989)에 의해 시작되었다. 이때의 CMMS 기본기능은 일정관리, 자재 및 재고관리, 비용 및 예산관리, 보전기록으로 구성되었다 (Kans, 2009 (Peng, 2012;Kelly, 1997;KMAC, 1996).…”