The practice of management activities suggests that the experience and knowledge of managers alone cannot always provide an optimal or even rational solution without additional scientifically grounded methods for assessing the effectiveness of possible options for organizing transport processes. All this generated a need for the development of scientific methods for making (developing, supporting, justifying) decisions that would make it possible to develop specific recommendations for the head who manages the facility in difficult situations. These methods included the formation of effectiveness measures in the form of maximum or minimum of a single indicator — the target function with or without constraints and various algorithms for finding the values of arguments that provide the required value of this function. Subsequently, mathematical methods for solving multi-criteria problems involving different goals of the operation and using, respectively, a lot of alternative effectiveness measures began to develop.