Gamification in human resource management—Status quo and quo vadis

Abstract

Gamification has recently been presented as a promising opportunity to improve human resource management (HRM) practices and tools. However, while the number of publications on gamification has been increasing in recent years, an overview of the current landscape of HRM-related literature of gamification is missing so far. Intending to support and ease the understanding of prior research findings in this field, this article conducts a systematic literature review. This study contributes to the field of human resources research by examining 45 research papers, aiming to explore areas of application and outcomes of the use of gamification in HRM. Propositions are outlined along with elaborating risks and approaches on how to mitigate the risks of using game design elements in HRM.

Making Gameful Work Work: The Gamification of Strategic Human Resource Management

“…Thereby, the model combines the gamification concept as well as the cycle of dynamic capabilities. Furthermore, this applies as well to the four fields of application by Murawski [2]. ( 2) and ( 3) are components of the structure, ( 1) is linked to processes that facilitate motivation, and ( 4) can be associated with dynamic capabilities [24].…”

“…In her literature review, Murawski [2] analyzed 45 papers on the topic of gamification and derived four fields of application: (1) motivation, engagement, and performance, (2) training and development, (3) recruiting and talent management, and (4) knowledge management. Current research is neglecting the long-term effects and the ethical implications of gamification in the work context.…”

“…Gamification in HRM is still under-researched. On this specific topic Murawski [2] only found 45 papers.…”

Játékosítás, Mint a Hr Új Stratégiai Eszköze

“…A kiválasztás mellett a megtartásban is jelentős segítség lehet a szervezetek számára a gamifikáció, mivel a munka élménnyé való átalakítása igen komoly előmozdítója lehet a flow élmény megélésének, sőt mi több a gamifikáció a HR gyakorlatok elfogadását is jelentős mértékben segítheti [51]. A Francia Formaposte például a nagy lemorzsolódási arány miatt döntött úgy, hogy kipróbálja milyen változást hozhat a gamifikáció, mivel az újonnan alkalmazott munkatársak egy negyede lemorzsolódott, már egy igen rövid próbaidő után.…”

“Prevention is better than cure”: challenges in engaging employees through gamification

“…Another report by MarketsandMarkets predicts that the gamification market will touch US$30.7 billion by 2025 (MarketsandMarkets, 2020). Gamification, the use of game elements and techniques in non-game contexts, is increasingly attracting attention of human resource management (HRM) scholars primarily due to its ability to engage HR online and ultimately benefit the organizations (Murawski, 2020; Rana and Sharma, 2019; Küpper et al , 2021). Modern digital technology plays a key role from designing of these games to their application at work (Silic et al , 2020).…”