“…For organisations, telecommuting may decrease costs and increase productivity (PEARCE, 2009), but it is an increase in employee responsibilities or downsizing. The humanitarian organisation projects use different digital communication tools, from emails to social media, that are effective during covid19 lockdown [ [22] , [23] , [24] ]. The purpose of digital communications tools is to connect socially and professionally during a lockdown, considering that 13% of the jobs in Pakistan can be performed from home [ 25 ].…”