Global Information System Implementation: A Study of Strategic and Cultural Challenges and Enablers in a DMNC

Parry, Glenn; Bock, Roan De; White, Gareth

doi:10.1002/jsc.2021

Cited by 3 publications

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The Strategic Impact of Information Technology Deployment, Part III

2016

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T he deployment of information technologies can provide significant operational and strategic benefits to smaller organizations.This third issue in the series on information technology deployment furthers our understanding of successful system implementation in a wide range of contexts. Building upon the interesting contributions presented in the previous two issues, it provides insight into the peculiarities of smaller businesses around the globe. Once more, we wish to thank those who have contributed articles, along with the reviewers who have helped to shape the final submissions, and the editorial team who have been so helpful and supportive.Galloway, Sanders, and Bensemann lead this issue with an examination and comparative analysis of the strategic importance of information technology in very small firms in New Zealand and Scotland. Little previous research has considered micro-sized firms. Their survey of companies reveals that Internet usage is widespread, and that it forms an important component of corporate strategy.Moving from an analysis of general Internet usage to specific information systems, Wynn, Turner, Banik, and Duckworth explore the implementation of electronic customer relationship management (e-CRM) systems. Adopting an interpretive approach across three case studies, they highlight the importance of maintaining focus on people and processes, as well as technologies, when adopting e-CRM. Failure to maintain a balanced approach leads to suboptimal performance. They conclude that e-CRM implementation is a strategically significant undertaking that may impact the entire supply chain and requires sound project management skills in order to be successful. 1 JEL classification codes: M15, M21, M38.Successful deployment can enable smaller organizations to compete effectively with larger organizations.The adoption of information technologies remains a considerable challenge for smaller organizations, particularly in developing economies.Information technology adoption is a significant change event that has effects that reach beyond the boundaries of the systems that are being developed.

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The Strategic Impact of Information Technology Deployment, Part III

2016

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The strategic impact of information technology deployment, part 4

2018

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The growth and rate of change of information technologies demands that investigation of its challenges and the constituents of its successful deployment remain at the forefront of scholarly endeavor. The contexts of technology adoption, in terms of geography, sector and organizational size, require ongoing investigation for typological trends and deficiencies. Future information technology research should seek to further its methodological toolkit in order to develop greater richness of insight. Business leaders of the future will require enhanced understanding of information technologies, and therefore training and education in the subjects will need to be provided accordingly.

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HR Technology Systems: An Evidence-Based Approach to Construct Measurement

Florkowski¹

2018

Research in Personnel and Human Resources Management

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Global Information System Implementation: A Study of Strategic and Cultural Challenges and Enablers in a DMNC

Abstract: The factors mentioned most frequently by the information system implementation teams as being critical to success were all issues pertaining to cultural rather than strategic management.

Cited by 3 publications

References 47 publications

The Strategic Impact of Information Technology Deployment, Part III

The Strategic Impact of Information Technology Deployment, Part III

The strategic impact of information technology deployment, part 4

HR Technology Systems: An Evidence-Based Approach to Construct Measurement

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