The basic challenge facing every modern enterprise (business entity) is, among others, ensuring properly prepared logistics staff at all levels, which is a necessary condition for maintaining market competitiveness, which is the basis of economic existence. Another direction in looking for competitive advantages are operating costs. Relatively low costs make it possible to offer a product or service on the market at a lower price than competitors, or at a similar price level to achieve higher profits. This is the basic argument motivating the search for opportunities to reduce the level of various costs, in all fields of operation, with the full participation of the quality criterion. The growing role of human resources as a source of competitive advantage cannot be overestimated, despite, or perhaps primarily, in the conditions of broadly understood technology and automation of production processes and services.