1994
DOI: 10.1016/s0007-6813(05)80222-8
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Globalization of markets and shopping stress: Cross-country comparisons

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Cited by 20 publications
(11 citation statements)
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“…Indeed, features of the built environment that contribute to 'atmosphere' are potentially more appealing to customers of grocery stores than the products available, with focus group participants describing their ideal store as a relaxing environment that was spacious, bright, and green, with a nice atmosphere and appropriate music (Geuens, Brengman, & S'Jegers, 2003). As retail environments have often been associated with stressful experiences full of distracting stimuli (Fram, 1994), Joye, Willems, Brengman, and Wolf (2010) argue that introducing greenery into the retail environment may have a restorative effect on shoppers (Joye et al, 2010). This follows research suggesting that exposure to natural environments can assist people in recovering from stress and mental fatigue (Kaplan, 1995;Ulrich et al, 1991).…”
Section: Shopsmentioning
confidence: 99%
“…Indeed, features of the built environment that contribute to 'atmosphere' are potentially more appealing to customers of grocery stores than the products available, with focus group participants describing their ideal store as a relaxing environment that was spacious, bright, and green, with a nice atmosphere and appropriate music (Geuens, Brengman, & S'Jegers, 2003). As retail environments have often been associated with stressful experiences full of distracting stimuli (Fram, 1994), Joye, Willems, Brengman, and Wolf (2010) argue that introducing greenery into the retail environment may have a restorative effect on shoppers (Joye et al, 2010). This follows research suggesting that exposure to natural environments can assist people in recovering from stress and mental fatigue (Kaplan, 1995;Ulrich et al, 1991).…”
Section: Shopsmentioning
confidence: 99%
“…In this section we discuss the market forces shaping the FMCG landscape and we find that our proposal fit well with current trends [11].…”
Section: Emerging Business Modelmentioning
confidence: 56%
“…Closer interaction, technology, and competition appear to be helping to reduce cross-national differences. Fram and Ajami (1994) suggest that over the last few years US automotive industry has moved in the direction of traditional Japanese management (with its emphasis on quality), while the Japanese have imported some American ways of doing business. Studies by Miller and Roth (1988), De Meyer et al (1987), Daniel and Reitsperger (1994), and Yavas and Burrows (1994) note emerging similarities between the attitudes of US and Japanese managers with respect to such issues as top management involvement and quality-cost trade offs.…”
Section: Discussionmentioning
confidence: 99%
“…Studies by Miller and Roth (1988), De Meyer et al (1987), Daniel and Reitsperger (1994), and Yavas and Burrows (1994) note emerging similarities between the attitudes of US and Japanese managers with respect to such issues as top management involvement and quality-cost trade offs. Other examples of convergence may be given from consumer behavior where "culture of consumption" is replacing "saving for future" everywhere around the globe (Fram and Ajami, 1994).…”
Section: Discussionmentioning
confidence: 99%