“…Payne et al (1988) discovered that trade magazine readers were motivated by their environmental surveillance (information) and interaction needs. Other literature confirmed information as being the primary utility of B2B publications for the audience to do their work (Jeffers, 1989;Randle, 2003;Van der Wurff, 2002a, 2002b. B2B media service products such as advertising and events generate awareness, cause responses, enable transactions (Chamblee & Sandler, 1992;Fang, Huang & Palmatier, 2015), and establish business-to-business connections and interactions (Mair, 2013;Mair and Thompson, 2009;Medjahed, Benatallah, Bouguettaya, Ngu & Elmagarmid, 2003).…”