2021
DOI: 10.5171/2021.679283
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Gravitating towards Consumers’ Use of Contactless Payment: A COVID 19 Pandemic Perspective

Abstract: Over the years, past research has revealed that human nature is continuously evolving. Inevitably, this evolution is further extended to individuals’ adoption towards a new set of consumption behaviour. In the current global coronavirus pandemic (termed COVID 19), consumers are further contemplating on alternative forms of payment in pursuit of a safer method to purchase goods and services.

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“…Putit et al, 35 suggested that fear, perceived usefulness on consumers’ attitude, and convenience have significant impact on consumer attitude towards contactless payment usage. On the other hand, social influence, trust, perceived ease of use have insignificant impact.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Putit et al, 35 suggested that fear, perceived usefulness on consumers’ attitude, and convenience have significant impact on consumer attitude towards contactless payment usage. On the other hand, social influence, trust, perceived ease of use have insignificant impact.…”
Section: Literature Reviewmentioning
confidence: 99%