HCI, Civic Engagement &amp; Trust

Harding, Mike; Knowles, Bran; Davies, Nigel; Rouncefield, Mark

doi:10.1145/2702123.2702255

Cited by 101 publications

(76 citation statements)

References 12 publications

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“…"Current state-of-the-art civic engagement technologies fall short in motivating citizens to effectively contribute information that civic authorities are willing to trust and act upon, and will continue to remain unpopular unless inherent aspects of mistrust that exist are addressed in the design process" [1]. We believe that civic engagement platforms can provide a more attractive and accessible means for participation only if both citizens' and authorities' requirements are considered.…”

Section: Data Put Into Perspectivementioning

confidence: 99%

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Reaching Citizens’ Engagement by Services: Swiss Use Case

2016

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Collaboration with citizens and users plays an increasing role in the transformation of public services towards new forms of production and delivery. Thus there is a need to modernize the civil service to accelerate innovation in governments, as civil servants will also have an important role to play. Digital civic engagement platforms can provide a more attractive and accessible means for participation. We believe that neither an exclusive top-down approach nor a bottom-up approach can address the current needs. Instead a hybrid approach should be designed. This paper presents a novel approach to address the issue of current civic disengagement. This approach is illustrated through four different use cases in the Swiss context.

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Section: Data Put Into Perspectivementioning

confidence: 99%

“…However, perceived value of civic engagement technologies remains low [1]. Some studies have tackled the issues that may avoid or block citizen engagement.…”

Section: Introductionmentioning

confidence: 99%

Reaching Citizens’ Engagement by Services: Swiss Use Case

2016

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“…Digital Civics research believes that digital technologies facilitate and encourage citizens to play a greater role in community building, infrastructure management and services delivery [18]. In doing so, it seeks to answer how citizens can be empowered through technologies to overcome their power di erences with authorities [55].…”

Section: Related Workmentioning

confidence: 99%

Community Building with Co-located Social Media

Ying

Holzer

Maitland

et al. 2017

Proceedings of the Ninth International Conference on Information and Communication Technologies and Development

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While co-located social media previously has been employed to enhance interaction in community building activities in previous work, its range of e ects have not been quantitatively described. In this study, we introduce a co-located social media app called SpeakUp to a community building project in the Za'atari Syrian refugee camp in Jordan. To overcome issues such as the lack of Internet access, we purposefully adapted the design of the application and ported its server to a low cost single board computer on a Raspberry Pi. We explore the e ects of SpeakUp through eld experiments with one control and two treatment groups, as well as with interviews and observations. Our results show that SpeakUp signi cantly increases refugees' level of participation and sense of community. Importantly, with the use of the application, female and male participants demonstrate no signi cant di erences in participation, showing that the use of such applications can be equalizing. We also found that co-located social media supports asynchronous interaction when outside-the-classroom activities are involved.

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“…In overall, there are two streams of research focused on civic engagement [13]: 1) smart city initiatives aimed at using urban sensing to monitor and manage the cities as complex systems and 2) civic engagement tools and mechanisms aimed at enhancing citizens role in the management and maintenance of their city. However, it is still unclear what are the changes in volunteers motives and engagement behavior during a monitoring initiative [38], [40], [41].…”

Section: Socialmentioning

confidence: 99%

“…Societies are heading towards a future that will increasingly involve partnerships mediated by ICT between citizens, communities and civic authorities to enhance civic engagement in planning, management and maintaining their living environments [13]- [15]. Already during the last decade ICT enabled monitoring applications have started booming across the world with applications in several domains, particularly in environmental monitoring (see section 3.1).…”

Section: Introductionmentioning

confidence: 99%

Shut up and take my environmental data! A study on ICT enabled citizen science practices, participation approaches and challenges

Palacin-Silva

Porras

EPiC Series in Computing

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Citizen Science initiatives have been around since the 20th century in numerous fields, from astronomy to health monitoring. In recent years, social changes mediated by the development of information and communication technologies have pivoted new types of civic actions, which have enabled an expansion in the breath of citizen science applications. This civic technology has become a genuine interactive and inclusive opportunity for engaging citizens in the continuous collection of data relevant to science, governance, businesses, communal living, as well as individual concerns. This article presents the practices, trends and challenges of 108 ICT enabled citizen science projects. In addition, we present a palette for participation in ICT enabled citizen science that depicts the shapes civic participation is currently taking in different contexts. We discuss the potential uses of this palette for improving the engineering of ICT citizen science platforms to better fit the needs of volunteers and build opportunities for active engagement.

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HCI, Civic Engagement & Trust

Cited by 101 publications

References 12 publications

Reaching Citizens’ Engagement by Services: Swiss Use Case

Reaching Citizens’ Engagement by Services: Swiss Use Case

Community Building with Co-located Social Media

Shut up and take my environmental data! A study on ICT enabled citizen science practices, participation approaches and challenges

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