Health care provider and contraceptive care setting: The relationship to contraceptive behavior

Client and Provider Perspectives on Quality of Care

“…Sixteen articles were identified providing information related to client or provider perspectives regarding what constitutes quality family planning services and were included in this review. [12][13][14][15][16][17][18][19][20][21][22][23][24][25][26][27] Of the 16 articles, six articles [22][23][24][25][26][27] were included in the previous review conducted by Becker et al 9 (two additional studies 28,29 included in Becker and colleagues 9 were not able to be retrieved and thus are not reported here) and ten [12][13][14][15][16][17][18][19][20][21] were new. Table 3 presents a brief description of the main characteristics of the included studies, including the study design, study population, and data collection methods.…”

“…12,15,18,19,22,23 Several studies 18,22 noted the importance of providing free male condoms in increasing contraceptive access. Women disliked difficulties in obtaining contraception such as having to come back for several visits to get a method 12 or having to ask for male condoms.…”

“…12,[14][15][16][18][19][20][22][23][24][25]27 These included aspects such as convenient clinic hours and locations, walk-in service, free/low-cost services, and providers being reachable by phone.…”

“…The sex of participants was almost exclusively focused on female clients and providers. Several studies 15,17,18,[20][21][22] included adolescents and presented findings by age group, but most [12][13][14]16,19,[23][24][25][26] did not.…”

“…Table 3 presents a brief description of the main characteristics of the included studies, including the study design, study population, and data collection methods. Of the 16 studies, data were collected from both clients (k¼14) [12][13][14][15][16][17][20][21][22][23][24][25][26][27] and providers (k=4), [18][19][20][21] with two studies 20,21 including both clients and providers. In general, studies focused on client and provider self-perceptions of what constitutes quality family planning services; however, in some cases, providers reported basing their behaviors or practices on what they believe are their clients' perceptions of quality family planning services.…”