Health systems responsiveness towards the Mentor Mother Program for preventing mother‐to‐child transmission of HIV in military hospitals

Abstract

Health systems responsiveness (HSR) measures the non-clinical aspects of health care in relation to the environment through which care is provided (Daneshkohan et al., 2020). It assesses the non-clinical aspects of health care (such as staffing, budgeting for health care, financing, short/long term strategic planning and all other functions involved in running a healthcare facility to ensure the success of the healthcare provider or system) according to the environment and how these are managed for patients' benefits.Thus, HSR describes non-clinical aspects of health care such as correspondence, self-sufficiency and patient autonomy. The World Health Organization (2000aOrganization ( , 2000b defines HSR as "the ability of the health system to meet the population's legitimate expectations regarding their interaction with the health system, apart from expectations for improvement in health or wealth" (World Health Organization, 2000a, 2000b. This is an indicator for assessing how well medical care frameworks respond to people's necessities, how the individuals are treated, and the environment within which the individuals receive care (Stewart Williams et al., 2020). This concept was developed in 2000 as part of WHO's comprehensive plan of ideas to facilitate the understanding of health systems and