Health worker perceptions of integrating mobile phones into community case management of malaria in Saraya, Senegal

Blanas, Demetri; Ndiaye, Youssoupha; Macfarlane, Matthew D; Manga, Isaac Akhénaton; Siddiqui, Ammar Ahmed; Vélez, Olivia; Kanter, Andrew S.; Nichols, Kim E.; Hennig, Nils

doi:10.1093/inthealth/ihu075

Cited by 21 publications

(26 citation statements)

References 26 publications

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“…In Saraya, Senegal the qualitative study was conducted to explore health workers experience of using wireless technology for community case management (CCM) of malaria. The study reported that health workers greatly valued the use of mobile phones as it helped them address issues of training, stock management, reporting, and transportation [26]. In Uganda and Mozambique, a study was conducted to explore views of CHWs on the potential role of mHealth in their work delivering integrated community case management (iCCM) of children.…”

Section: Benefits Of Using Mobile Phones For Chwsmentioning

confidence: 99%

Using mobile phones to improve community health workers performance in low-and-middle-income countries

2020

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Background: In low-and-middle-income countries community health workers are the core component of the PHC system as they act as a liaison between the communities and the healthcare facilities. Evidence suggests that the services offered by these workers have helped in the decline of maternal and child morbidity and mortality rates and the burden of communicable and non-communicable diseases. However, the coverage and the overall progress towards achieving the SDG targets is very sluggish. The recent consensus concerning this current pace of progress, is that it relates to financial and human resources constraints. CHWs are overburdened as they are expected to accomplish more although they may not obtain the required support to perform their duties. The health systems of LMICs, have given very little attention to the work environment of CHWs; which has negatively affected CHWs productivity, and quality of services. This debate is intended to explore the potential of mobile phone technology in LMICs for improving CHWs performance and effectiveness. Discussion: To improve CHWs productivity, some studies involved the use of mobile phones for data collection and reporting, while other studies used mobile technology for patient to provider communication, patient education, CHWs supervision, and monitoring and evaluation. A wide range of benefits exists for using mobile phones including reduction in CHWs workload, improvement in data collection, reporting and monitoring, provision of quality healthcare services, supportive supervision, better organization of CHWs tasks and improvement in community health outcomes. However, a number of studies suggests that CHWs encounter unique challenges when adopting and using mobile health solutions for health service delivery such as, lack of CHWs training on new mHealth solutions, weak technical support, issues of internet connectivity and other administrative challenges. Future research efforts should be directed to explore health system readiness for adopting sustainable mHealth solutions to improve CHWs workflows in LMICs. Conclusion: Future research efforts and policy dialogue should be directed to explore health system readiness for adopting sustainable mHealth solutions to improve CHWs workflows in LMICs.

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Section: Benefits Of Using Mobile Phones For Chwsmentioning

confidence: 99%

Using mobile phones to improve community health workers performance in low-and-middle-income countries

2020

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“…This new mode of health communication is being employed for providing community education and trainings, facilitation of health education sessions and as a job aid for improving the counselling skills of community health workers . Across the world, m‐health has been used in field of maternal & child health , malaria , diabetes , HIV/AIDS , sexual and reproductive health , health behaviour change , etc.…”

Section: Introductionmentioning

confidence: 99%

Impact of m‐health application used by community health volunteers on improving utilisation of maternal, new‐born and child health care services in a rural area of Uttar Pradesh, India

Prinja

Nimesh

Gupta

et al. 2017

Tropical Med Int Health

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“…Another concern stems from whether homeless youth would be interested in using mobile phones for health and social interventions given higher rates of residential, financial, and mobile instability. Among the growing research on pre-intervention preferences for mHealth programs (Blanas et al, 2015;Blas, Menacho, Alva, Cabello, & Orellana, 2013;Cormick et al, 2012;Jennings, Ong, Simiyu, Sirengo, & Kassaye, 2013;Labacher & Mitchell, 2013;Roberts, Birgisson, Chang, & Koopman, 2015;Vandelanotte et al, 2013;Wright, Fortune, Juzang, & Bull, 2011), only two studies were conducted with homeless populations (McInnes et al, 2014;Post et al, 2013). Results showed that individuals experiencing homelessness were interested in receiving mobile-based health information (McInnes et al, 2014;Post et al, 2013), although neither study focused on homeless youth.…”

mentioning

confidence: 99%

U.S. Minority Homeless Youth’s Access to and Use of Mobile Phones: Implications for mHealth Intervention Design

Jennings

Lee

Shore

et al. 2016

Journal of Health Communication

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Few interventions for homeless youth have leveraged the potential of mHealth technologies, in part because of the limited data on phone behaviors, perceptions, and intervention preferences among youth experiencing homelessness. We conducted 9 focus groups (n = 52 homeless youth) and 41 individual structured interviews also with homeless youth in underserved communities in Baltimore and Washington, DC, to ascertain how youth perceived their mobile phone, acquired and maintained mobile services over time, and thought mHealth programs for this population should be designed. We also measured phone use, functionality, source, duration of ownership, and reasons for changing phones or numbers. Results showed that mobile coverage was high, as most youth self-purchased phones or received gift payments from others. Maintaining mobile connectivity was often challenging because of financial constraints and interpersonal conflict. Youth valued phones to access social support but used several tactics to avoid perceived negative consequences of phone ownership, such as harassment, theft, or relational disputes. Youth most preferred mHealth content relating to sexual, reproductive, and mental health provided that mobile communication was confidential, empowering, and integrated with other digital media. Integrating hidden phones, financial support, and safety management may improve homeless youth's access to and engagement with mHealth strategies over time.

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Health worker perceptions of integrating mobile phones into community case management of malaria in Saraya, Senegal

Abstract: By documenting widespread use of mobile phones and health worker perceptions of their most useful applications, this paper provides a framework for their integration into the community case management of malaria programme in Saraya, Senegal.

Cited by 21 publications

References 26 publications

Using mobile phones to improve community health workers performance in low-and-middle-income countries

Using mobile phones to improve community health workers performance in low-and-middle-income countries

Impact of m‐health application used by community health volunteers on improving utilisation of maternal, new‐born and child health care services in a rural area of Uttar Pradesh, India

U.S. Minority Homeless Youth’s Access to and Use of Mobile Phones: Implications for mHealth Intervention Design

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