Purpose -This research study attempts to analyze the online shopping orientation of high-school students through social media and the mediating eff ects of social media browsing intention on the relationship between shopping orientation and electronic word of mouth. The authors specifi cally investigated the eff ect of hypothesized variables, including hedonic and utilitarian motivation, social media browsing intention, word of mouth, and purchase intention.Design/Methodology/Approach -Data were collected from senior high-school students. The total sample of 191 senior high-school students was used to test the research model. A conceptual model was proposed to illustrate the relationships between online shopping orientation and social media browsing intention, and how word of mouth infl uences purchase intention.Findings and implications -Research results indicate that specifi c aspects of behavioral orientation, that is, utilitarian and hedonic motivations, have a signifi cantly positive impact on user intention to browse products on social media. Social media browsing intention is linked in a signifi cantly positive manner with word of mouth. Additionally, the mediation analysis approach showed that social media browsing intention mediates the relationship between online shopping orientation and electronic word of mouth.
SažetakSvrha -Istraživanjem se nastoji analizirati orijentacija na online kupovinu učenika srednjih škola kroz društvene medije i moderirajući učinak namjere pregledavanja društvenih medija na odnos između orijentacije na kupovinu i elektroničkog marketinga od usta do usta. Autori su konkretnije istražili učinak pretpostavljenih varijabli, što uključuje hedonističku i utilitarnu motivaciju, namjeru pregledavanja društvenih medija, marketing od usta do usta i namjeru kupovine.Metodološki pristup -Podaci su prikupljeni na uzorku učenika viših razreda srednjih škola. Ukupni uzorak za testiranje istraživačkog modela obuhvatio je 191 učeni-ka viših razreda srednje škole. Predložen je konceptualni model kako bi se prikazali odnosi između orijentacije na online kupovinu i namjere pregledavanja društvenih medija te kako marketing od usta do usta utječe na namjeru kupovine.Rezultati i implikacije -Rezultati istraživanja pokazuju da specifi čni aspekti orijentacije ponašanja, i to utilitarna i hedonistička motivacija, imaju značajan pozitivni utjecaj na poticanje namjera korisnika za pregledavanjem proizvoda na društvenim medijima. Namjera pregledavanja društvenih medija značajno je i pozitivno povezana s marketingom od usta do usta. Dodatno, pristup analize učinka medijatora pokazao je da namjera preglePramono Hari Adi, Faizal Wihuda, Wiwiek Rabiatul Adawiyah
40Vol. 29, No. 1, 2017, pp. 39-57 Limitations -One shortfall of the study was its narrow scope. The conceptual framework of the research was tested on senior high-school students. This limited sampling frame may aff ect the generalization of fi ndings.Originality -This paper provides valuable insights to marketers of the attitude of you...