In recent decades, while place‐based policies and local development have attracted the interest of institutional economic geography, the issue of features of certain industries and how they are shaping and shaped by institutions at multiple spatial scales, has not been taken up sufficiently. This paper, based on a local creative industry—the Shanghai online games industry, which is an essential part of the new media sector, takes issue with it. It explores two aspects, namely how multi‐scalar institutions relate and influence the development of the online games industry in Shanghai and how local firms and entrepreneurs affect local and national institutions. It shows that the three aspects that are related to media sector in general and games industry in particular (i.e., cultural influence, technological significance, and economic value) matter much as they have resulted in diverse industry‐relevant policies and regulations devised by local and national states. Moreover, local firms and entrepreneurs with different capacities and characteristics also differ much in influencing the design of the industry‐specific institutions in the face of institutional voids.