Hospitality and Leisure between Religious Maxims and Modern Facilities

Shuriye, Abdi Omar; Daud, Mohd Radzi Haji Che

doi:10.5901/mjss.2014.v5n27p1127

Cited by 2 publications

(5 citation statements)

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“…Araştırma sonucunda ulaşılan otellerin hizmet niteliklerinin, genel olarak literatürdeki İslami turizm konseptinde hizmet veren konaklama işletmeleri üzerine yapılan çalışmaların (Rosenberg ve Choufany, 2009: 3;Henderson, 2010a: 248;Duman, 2011: 11;Sahida vd., 2011: 140;Zailani vd., 2011: 3-4;Md Salleh vd., 2014: 26-28;Shuriye ve Daud, 2014: 1131-1132Stephenson, 2014: 756;Tekin, 2014: 756;Chookaew vd., 2015: 740) bulguları ile örtüştüğü görülmektedir.…”

Section: Discussionunclassified

“…İslam'ın bireylere tanımlamış olduğu emir ve yasaklar bu dine mensup bireylerin turistik davranışlarını da belirli bir forma sokmaktadır. İslam dininin kutsal kitabı, insanlara davranışları konusunda çeşitli kurallar koymakta ve bu sayede İslam, bireylerin ve ülkelerin turizme ilişkin tercihlerini etkileyerek alternatif uygulamaların geliştirilmesine zemin hazırlamaktadır (Jafari ve Scott, 2014: 2;Shuriye ve Daud, 2014: 1127.…”

Section: Introductionunclassified

“…ABD kökenli "Dinar Standard Crescent Rating" isimli kuruluşun 2012 yılında "Müslümanların Küresel Düzeyde Yaşam Biçimleri ve Seyahat Pazarı 2012: Havayolu işletmeleri, Destinasyonlar ve Konaklama işletmelerine Yönelik Tüketici İhtiyaçları" (Global Muslim Lifestyle Travel Market 2012: Consumer Needs Study for Airlines, Destinastions and Hotels&Resorts) isimli çalışmalarına göre; Mütedeyyin turistlerin otel tercihinde şu nitelikler öne çıkmaktadır: Temiz oda ve çevre, samimi bir misafirperverlik anlayışı ve servis sistemi, Helâl yiyecek-içecek imkânları, çeşitli aktiviteler için işletmenin uygunluğu, işletmelerin ibadetleri yerine getirebilme konusunda sunduğu imkanlar, alkolsüz çevre, menüde çeşitlilik, yüzme olanakları, zengin sosyal aktivite imkânları, araçla servis (shuttle) hizmetleri, vale hizmetleri, kadınlar için ayrı alanlarda rekreasyon olanakları (Dinarstandard, 2012: 10). İslami turizm konseptinde hizmet veren konaklama işletmeleri ile ilgili olarak yapılan çalışmalarda (Rosenberg ve Choufany, 2009: 3;Henderson, 2010a: 248;Duman, 2011: 11;Sahida, Abrahman, Awang, Che Man, 2011: 140;Zailani vd., 2011: 3-4;Md Salleh, Abdul Hamid, Hashim, Omain, 2014: 26-28;Shuriye ve Daud, 2014: 1131-1132Stephenson, 2014: 157;Tekin, 2014: 756;Chookaew, Chanin, Charatarawa, Sriprasert, Nimpaya, 2015: 740) bu konseptte hizmet veren konaklama işletmelerinin sahip olması gereken nitelikler ile ilgili çeşitli değerlendirmelere ulaşılabilir. Konuyla ilgili çalışmalarda bu konseptte hizmet veren konaklama işletmelerine ilişkin olarak tespit edilen nitelikler aşağıdaki Tablo 1'de sunulmuştur.…”

Section: Introductionunclassified

“…Konuyla ilgili çalışmalarda bu konseptte hizmet veren konaklama işletmelerine ilişkin olarak tespit edilen nitelikler aşağıdaki Tablo 1'de sunulmuştur. Kaynak: (Rosenberg ve Choufany, 2009;Henderson, 2010a;Duman, 2011;Sahida vd., 2011;Zailani vd., 2011;MdSalleh vd., 2014;Shuriye ve Daud, 2014;Stephenson, 2014:157;Tekin, 2014;Chookaew vd., 2015) 3. ARAŞTIRMA 3.1.…”

Section: Introductionunclassified

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İslami̇ Turi̇zm Konsepti̇nde Hi̇zmet Veren Konaklama İşletmeleri̇ Üzeri̇ne Bi̇r İnceleme

tekin¹

2016

jisr

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ÖzGünümüz turizm işletmeleri arasında doğrudan mütedeyyin misafirlere odaklanan konaklama işletmelerini de görmek mümkündür. Bu işletmeler ortaya koydukları ürün ve hizmetleri, odaklandıkları bu yeni turist profilinin beklentilerine ve yaşam tarzlarına göre şekillendirmektedirler. Bu araştırma bu turist profiline odaklanan konaklama işletmelerinin; sayılarını, yerlerini, hizmet konseptlerini ve karakteristik özelliklerini belirlemeyi hedeflemektedir. Türkiye'de bu işletmelerin sayılarına dair resmi bir istatistik bulunmamaktadır. Tanımlayıcı yöntemle yürütülen bu araştırmanın sonucunda 43 işletmenin kendilerini İslami turizm konseptine benzer nitelikte işletme olarak tanımladıkları belirlenmiştir. Bununla birlikte bu işletmelerin misafilere; günlük ibadetlerini gerçekleştirme imkanı sundukları, bazı hizmetleri kadın ver erkekler için ayrı ayrı sundukları, Helal gıda sistemine dikkat gösterdikleri ve bu gibi yönleri ile diğer konaklama işletmelerinden karakteristik olarak farklılaştırkları anlaşılmıştır.Anahtar Kelimeler: Turizm, İslami Turizm, İslami Konseptteki Konaklama İşletmeleri. AbstractIt is possible to see accommodation establishments which directly focuse on serving religious Muslim guests in todays' tourism establishments. These establishments shape their products and services taking into consideration this new tourist profiles' expectations and lifestyle. This study aims to determine; the numbers, locations, service concepts and main characteristics of accommodation establishments focused on this tourist profile. There are no official statistics regarding the number of such establishments. At the end of the study with applied descriptive research method, it was specified that 43 organisations determined themselves similar to Islamic concept hotels. It has also been determined that they have necessary facilities that enable guests to practice their daily prayers, moreover, they provide separate services for women and men, as well as pay attention to the Halal food system and differentiate from other accommodation establishments with their certain characteristics.

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Section: Discussionunclassified

Section: Introductionunclassified

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İslami̇ Turi̇zm Konsepti̇nde Hi̇zmet Veren Konaklama İşletmeleri̇ Üzeri̇ne Bi̇r İnceleme

tekin¹

2016

jisr

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“…The hospitality literature that considers the religious context mainly deals with topics such as religious needs, religious tourism, religious tourists, and the tourist who is religious (Weidenfeld, 2005). However, these topics are mainly focused on pilgrimage trips (Henderson, 2011), religious needs (Weidenfeld, 2005;Williams, 2003), religious lodging experience (Hung, 2015), religious issues and patterns (Din, 1989;Riaz, 2007), religious facilities (Shuriye & Che Daud, 2014), certification (Aziz & Chok, 2013;Marzuki, Hall, & Ballantine, 2012a), and religious identity (Eum, 2008). There is no explicit focus on accommodation providers' understanding of hospitality in such studies.…”

Section: Introduction 1 Introductionmentioning

confidence: 99%

Malaysian Accommodation Providers’ Understanding of Halal Hospitality

Razak¹,

Hidayatun²

2019

The Routledge Handbook of Halal Hospitality and Islamic Tourism

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This study investigates the understanding of halal hospitality among accommodation providers in Malaysia. Halal means permissible in Arabic and the concept is a cornerstone of Islam and is used to refer to what is permissible to Muslims. The concept of hospitality adopted in this study is that of describing both the material and the technical nature of the hospitality industry services as well as the relationship between host and guest. This study addresses three research questions related to Malaysian accommodation providers' understanding of halal hospitality and their utilization of websites to inform the provision of halal hospitality. First, what is Malaysian accommodation providers' understanding of the concept of halal hospitality? Second, what are the social, technical, and commercial means by which accommodation providers provide halal hospitality? Third, how do accommodation providers communicate the social, technical and commercial dimensions of halal hospitality on their websites? Using a qualitative approach, the understanding of halal hospitality was investigated through interviews with 18 accommodation providers from four accommodation categories: hotel, budget hotel, resthouse/guesthouse/homestay/hostel and chalet. The results were analysed thematically. A content analysis of the websites of accommodation providers was used to recognize the halal hospitality attributes displayed to acknowledge halal services to customers. The keywords or terms used to identify the halal hospitality attributes displayed were based on the study conducted by Razzaq, Hall and Prayag (2016) for reasons of comparison. A total of 781 websites were identified over a period of six months for this purpose with the results then subject to statistical analysis. The qualitative results indicated that many Muslim accommodation providers understand the halal hospitality concept based on Islamic laws and regulations. However, both Muslim and non-Muslim respondents have difficulties in complying with halal hospitality requirements set by the government. The website analysis indicated that the promotion of halal attributes by accommodation providers was limited. The findings of the website analysis were somewhat surprising given the avowed focus of Malaysia as promoting itself as an international halal tourism destination. ii The findings add to existing knowledge in several ways. The study adds value to the contemporary literature on halal hospitality from the accommodation providers' perspectives. The findings helps guide accommodation providers as to what to promote in the marketing of halal hospitality to halal oriented customers. Fuller utilization of websites could be the most efficient and effective way to inform the halal hospitality service worldwide. The study further emphasizes the importance of halal suppliers in supporting the operation of halal hospitality industries. Finally, this study identified the potential research areas in relation to the topic for the future.

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Hospitality and Leisure between Religious Maxims and Modern Facilities

Abstract: The word host means stranger or enemy in it is

Cited by 2 publications

References 10 publications

İslami̇ Turi̇zm Konsepti̇nde Hi̇zmet Veren Konaklama İşletmeleri̇ Üzeri̇ne Bi̇r İnceleme

İslami̇ Turi̇zm Konsepti̇nde Hi̇zmet Veren Konaklama İşletmeleri̇ Üzeri̇ne Bi̇r İnceleme

Malaysian Accommodation Providers’ Understanding of Halal Hospitality

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