Hospitals’ Food Services Quality and Factors Associated with Patients’ Satisfaction in University Hospitals in the North of Iran

Mahdavi-Roshan, Marjan; Balou, Heydar Ali; Pourabdollahy, Somayeh; Vakilpour, Azin; Salari, Arsalan; Ghazi-Hashemi, Pantea; Ashouri, Asieh

doi:10.1080/00185868.2022.2026265

Cited by 2 publications

(2 citation statements)

References 23 publications

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“…6,17 Nutritional care involves the operation of the food service as a center for the production of diets medically adapted to the requirements of patients, taking into account their physical and mental status. 1,30 These diets are designed to meet the nutritional needs of patients and provide them with an excellent service, 5,31 so their development must be supervised by professionals trained in human nutrition and management. 17 Furthermore, health institutions should have a dietary manual with clear objectives and detailed and updated technical specifications to guide decision making among health personnel involved in dietary prescription, who should also be periodically trained to ensure the correct application of the manual.…”

Section: Malnutrition In the Hospital Settingmentioning

confidence: 99%

Modelo de nutrición en el Hospital Universitario Nacional de Colombia: aportes desde el Departamento de Nutrición de la Facultad de Medicina de la Universidad Nacional de Colombia

Cubillos Vásquez,

Barrera Perdomo

2023

Rev. Fac. Med.

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Toda persona que ingresa como paciente a una institución de salud tiene derecho a recibir una adecuada atención nutricional. Un acompañamiento nutricional apropiado tiene efectos positivos como disminuir la estancia hospitalaria, disminuir los costos de la atención asociados al manejo de complicaciones propias de la desnutrición, y mejorar el estado nutricional. Por lo tanto, las instituciones de salud deben generar mecanismos que permitan ofrecer un cuidado nutricional que incluya la tamización, evaluación y diagnóstico nutricional de los pacientes, así como su monitoreo y seguimiento nutricional luego de la prescripción de la dieta y/o técnica de soporte nutricional. En ese sentido, un modelo de atención nutricional busca prevenir la desnutrición mediante acciones coordinadas entre los equipos de nutrición clínica y de servicios de alimentación realizadas para asegurar que los pacientes hospitalizados reciban una alimentación adecuada, equilibrada, diversa e inocua, y, de esta forma, satisfacer sus necesidades nutricionales según el diagnóstico médico y nutricional. Por lo tanto, es fundamental reconocer su importancia dentro de la dinámica hospitalaria. Teniendo en cuenta lo anterior, los objetivos de este artículo de reflexión son analizar el impacto de la desnutrición en el paciente hospitalizado, evidenciar la importancia del hospital universitario y del proceso de nutrición en el contexto asistencial en salud, y presentar los aportes de las áreas de nutrición clínica de adultos y de servicios de alimentación del Departamento de Nutrición Humana de la Facultad de Medicina de la Universidad Nacional de Colombia en la construcción del modelo del Servicio de Nutrición del Hospital Universitario Nacional de Colombia.

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Section: Malnutrition In the Hospital Settingmentioning

confidence: 99%

Modelo de nutrición en el Hospital Universitario Nacional de Colombia: aportes desde el Departamento de Nutrición de la Facultad de Medicina de la Universidad Nacional de Colombia

Cubillos Vásquez,

Barrera Perdomo

2023

Rev. Fac. Med.

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“…The quality of food served to the patients during their treatment in hospitals regulate their physicalas well as mental health. Quality offood is basically defined by its nutritional value, hygiene during its preparation, serving and ingestion by patients, its palatability, presentation and temperature (1,2,3). A good quality food improves the medical conditions by providing nutrition, besides, could also uplift the patient's frame of mind which againpositively boost the impacts of therapeutics.Contrarily, under-nutritious food could increase theseverity of disease and prolong the healing course of the patient (4).…”

Section: Introductionmentioning

confidence: 99%

Assessment of patients’ satisfaction through dietary services in government and private hospitals in India

Arora

Thakur²,

Gupta

2022

ijhs

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Consumer satisfaction is a keyfeaturein delineating the quality of offered services.Similarly, in hospitals, satisfaction of patientswith the dietary services is considered as one of theparameters of estimation of quality of hospitals’ food services. Food provided in the hospital must be nutritious and must qualify the clinical needs of patients along with fulfilling their dietary expectations. A satisfied patients responds to the clinical treatment in a much better way than discontented. Thus, to improve the health care system, in parallel to the development of other sectors, considering the patient satisfactionas benchmark of dietary service is seen as a pivotal factor.Such studied are essential for improvement in hospital service quality and in India relatively lesser research is done in this field. In the present study we aimed to examine the factors that could influence the dietary satisfaction of patients and could be used to amend the food services in hospital. We took qualitative and non-experimental approach where we used questionnaire as our data collection tool where we collected demographic profile of patients, their nutritional status along with the type of facilities they are availing.

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Hospitals’ Food Services Quality and Factors Associated with Patients’ Satisfaction in University Hospitals in the North of Iran

Cited by 2 publications

References 23 publications

Modelo de nutrición en el Hospital Universitario Nacional de Colombia: aportes desde el Departamento de Nutrición de la Facultad de Medicina de la Universidad Nacional de Colombia

Modelo de nutrición en el Hospital Universitario Nacional de Colombia: aportes desde el Departamento de Nutrición de la Facultad de Medicina de la Universidad Nacional de Colombia

Assessment of patients’ satisfaction through dietary services in government and private hospitals in India

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