How Do Communication Cues Change Impressions of Human–Robot Touch Interaction?

Hirano, Takahiro; Shiomi, Masahiro; Iio, Takamasa; Kimoto, Mitsuhiko; Tanev, Ivan; Shimohara, Katsunori; Hagita, Norihiro

doi:10.1007/s12369-017-0425-8

Cited by 39 publications

(13 citation statements)

References 40 publications

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“…They simulate social interaction and often use a hug as a means to convey positive emotions, reduce stress and anxiety [54], [55]. Some studies suggest that a robot-initiated touch could be perceived as human contact [56], and others report that people prefer touching robots than being touched [57]. More recently, robotic swarms were used to perform social touch [58].…”

Section: Generating Touch: Tactile and Kinesthetic Feedbackmentioning

confidence: 99%

Conveying Emotions Through Device-Initiated Touch

Teyssier

Bailly

Pélachaud

et al. 2022

IEEE Trans. Affective Comput.

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HAL is a multidisciplinary open access archive for the deposit and dissemination of scientific research documents, whether they are published or not. The documents may come from teaching and research institutions in France or abroad, or from public or private research centers. L'archive ouverte pluridisciplinaire HAL, est destinée au dépôt et à la diffusion de documents scientifiques de niveau recherche, publiés ou non, émanant des établissements d'enseignement et de recherche français ou étrangers, des laboratoires publics ou privés.

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Section: Generating Touch: Tactile and Kinesthetic Feedbackmentioning

confidence: 99%

Conveying Emotions Through Device-Initiated Touch

Teyssier

Bailly

Pélachaud

et al. 2022

IEEE Trans. Affective Comput.

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“…A variety of different physical cues to embodiment serve to signal reciprocation during a conversation, including touch and dynamic gaze, and previous work documents how these cues hold potential to elicit rich disclosures (e.g. [69,[108][109][110]). Hence, a valuable avenue for further investigation will be to examine how disclosure reciprocity can be achieved with variety of embodiment cues, and which of these cues is responsible for a meaningful elicitation.…”

Section: Embodiment Cues As Gestures Of Reciprocitymentioning

confidence: 99%

Tell me more! Assessing interactions with social robots from speech

Laban

George

Morrison

et al. 2020

Paladyn, Journal of Behavioral Robotics

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As social robots are increasingly introduced into health interventions, one potential area where they might prove valuable is in supporting people’s psychological health through conversation. Given the importance of self-disclosure for psychological health, this study assessed the viability of using social robots for eliciting rich disclosures that identify needs and emotional states in human interaction partners. Three within-subject experiments were conducted with participants interacting with another person, a humanoid social robot, and a disembodied conversational agent (voice assistant). We performed a number of objective evaluations of disclosures to these three agents via speech content and voice analyses and also probed participants’ subjective evaluations of their disclosures to three agents. Our findings suggest that participants overall disclose more to humans than artificial agents, that agents’ embodiment influences disclosure quantity and quality, and that people are generally aware of differences in their personal disclosures to three agents studied here. Together, the findings set the stage for further investigation into the psychological underpinnings of self-disclosures to artificial agents and their potential role in eliciting disclosures as part of mental and physical health interventions.

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“…In future studies, incorporating human characteristics into the embodied agents to enhance their social presence should be attempted with special care for designing human-robot social touch experiments. In particular, we wonder how other communicative cues, such as gaze behaviours, can influence impressions of social touch interactions, as indicated in previous work [42]. Many studies have demonstrated that a higher social presence positively affect people's perception of a robot [41,51] as well as the relationship with the robot [31,70].…”

Section: Methodological Considerations and Future Workmentioning

confidence: 91%

“…Previous research shows that touch styles in human-robot interaction influence the interaction outcomes. Hirano et al [42] found that, in comparison to passively being touched by a robot, people actively touching a humanoid robot perceived the robot as more friendly and the interaction as more comfortable. Furthermore, the gender of the toucher and the receiver [56], as well as people's attitude towards robots [9,12,77], influence the interpretation of touch interactions.…”

Section: Social Touch In Human-robot Interactionsmentioning

confidence: 99%

Tactile Interaction with a Humanoid Robot: Effects on Physiology and Subjective Impressions

Zhou

Kornher

Mohnke

et al. 2021

Int J of Soc Robotics

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This study investigated how touching and being touched by a humanoid robot affects human physiology, impressions of the interaction, and attitudes towards humanoid robots. 21 healthy adult participants completed a 3 (touch style: touching, being touched, pointing) × 2 (body part: hand vs buttock) within-subject design using a Pepper robot. Skin conductance response (SCR) was measured during each interaction. Perceived impressions of the interaction (i.e., friendliness, comfort, arousal) were measured per questionnaire after each interaction. Participants’ demographics and their attitude towards robots were also considered. We found shorter SCR rise times in the being touched compared to the touching condition, possibly reflecting psychological alertness to the unpredictability of robot-initiated contacts. The hand condition had shorter rise times than the buttock condition. Most participants evaluated the hand condition as most friendly and comfortable and the robot-initiated interactions as most arousing. Interacting with Pepper improved attitudes towards robots. Our findings require future studies with larger samples and improved procedures. They have implications for robot design in all domains involving tactile interactions, such as caring and intimacy.

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How Do Communication Cues Change Impressions of Human–Robot Touch Interaction?

Cited by 39 publications

References 40 publications

Conveying Emotions Through Device-Initiated Touch

Conveying Emotions Through Device-Initiated Touch

Tell me more! Assessing interactions with social robots from speech

Tactile Interaction with a Humanoid Robot: Effects on Physiology and Subjective Impressions

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