How does Job Satisfaction Affect the Job Performance of Employees?

Abstract

The paper seeks to evaluate OYO Homes & Hotels, an Indian Hotel chain that holds the position of the third-largest hospitality chain in the world. The purpose of this paper is to evaluate how job satisfaction affects the performance of employees in OYO as a service provider company. The research will be based on secondary information gathered from databases, internet and relevant information provided on OYO's official website. To fulfill the objective, the project aims to analyze the employees' main causes of job satisfaction, strategies in dealing with job dissatisfaction, and changes in performance. Finally, with the analysis, the project will establish recommendations for OYO to maximize employee performance in relation to job satisfaction.

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“…The importance of incentives is indicated by a study of Lam et al (2020) by the fact that the employee who receives a basic salary in addition to the incentives and bonuses provided based on their performance, will provide the organization with an employee with an additional incentive to do his job to the very best of his ability. It is an effective way to align the worker's incentive to earn additional financial rewards with the company's goals.…”

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“…Engaged employees will show more satisfied attitudes towards their works and satisfied employees will show positive attitudes both towards the work and their environment. Over the last few years, most of companies are mindful to increase employees' job satisfaction (Lam, et al, 2020), since job satisfaction is believed to be a good predictor of employee's tendency to leave the company (Shields & Ward, 2001).…”