2023
DOI: 10.1177/00472395231151910
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How Slack Facilitates Communication and Collaboration in Seminars and Project-Based Courses

Abstract: Lectures and seminars increasingly strive for continuous interactions between learners and the instructor. I study whether the communication program Slack contributes to these goals by analyzing daily activity statistics in methodological and project-based postgraduate courses at an Irish university. Both semester-long courses were taught online during the coronavirus pandemic (Covid-19) and in person. The quantitative analysis reveals three insights. First, students are active on Slack throughout the term. Se… Show more

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Cited by 7 publications
(6 citation statements)
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“…Leverage tools like Slack or Zoom chat to boost communication and peer collaboration. These platforms enable learners to ask questions, seek clarifications, and learn from peers’ conversation threads in a way that can feel more familiar [ 16 ]. Asynchronous communication on platforms like Slack can complement the live sessions and accommodate different learning styles.…”
Section: Rule 2: Teach As a Teammentioning
confidence: 99%
“…Leverage tools like Slack or Zoom chat to boost communication and peer collaboration. These platforms enable learners to ask questions, seek clarifications, and learn from peers’ conversation threads in a way that can feel more familiar [ 16 ]. Asynchronous communication on platforms like Slack can complement the live sessions and accommodate different learning styles.…”
Section: Rule 2: Teach As a Teammentioning
confidence: 99%
“…Social networking sites like Facebook or WhatsApp have facilitated interactions and stimulated student engagement (Sobaih et al, 2021). Slack effectively elicits frequent student-to-student and student-to-instructor collaboration and team spirit across modalities (Müller, 2023). However, robust campus support at SUNY Oneonta, easy integration with the LMS, and privacy were weighted heavily (U.S. Department of Education, 2021; Schlosser et al, 2022;Siddiqui et al, 2022), which tipped the scale toward using Microsoft Teams over other options.…”
Section: Microsoft Teamsmentioning
confidence: 99%
“…goals the prior week, and it was difficult to differentiate stalling from issues with technology. To encourage students to use Microsoft Teams, it would be wise to introduce it during the first days of the course and Portway to use it almost daily for communications with students (Müller, 2023), and this is something I intend to do the next time I teach this course in either modality.…”
Section: Lessons Learnedmentioning
confidence: 99%
“…Leverage tools like Slack or Zoom chat to boost communication and peer collaboration. These platforms enable learners to ask questions, seek clarifications, and learn from peers' conversation threads in a way that can feel more familiar [15]. Asynchronous communication on platforms like Slack can complement the live sessions and accommodate different learning styles.…”
Section: Rule 2: Teach As a Teammentioning
confidence: 99%