Visual Signal Quality Assessment 2014
DOI: 10.1007/978-3-319-10368-6_2
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How Passive Image Viewers Became Active Multimedia Users

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Cited by 21 publications
(10 citation statements)
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“…While 17.3% of users do not see any in the list as negatives or drawbacks, the findings show that the need to hand over personal details to retailers is seen as the main negative as it is voiced by 31.4% of MAR shopping app users and where other negatives are then cited with decreasing frequency. Clearly, there is scope for further smart retailer attention to each of these areas support of better objective as well as evaluations of user experience (Olsson and Salo, 2011;Redi, Zhu, de Ridder, and Heynderickx, 2015). At the same time, while certain negatives in the list refer to how MAR apps might be seen as "underperforming" (i.e., in terms of shopper expectations for speed, reliability, ease of learning or ease of use), the lack of insufficient integration with the user's shopping, on the other hand, may be viewed more as something missing rather than what is currently underwhelming users.…”
Section: Shopping Benefitmentioning
confidence: 99%
“…While 17.3% of users do not see any in the list as negatives or drawbacks, the findings show that the need to hand over personal details to retailers is seen as the main negative as it is voiced by 31.4% of MAR shopping app users and where other negatives are then cited with decreasing frequency. Clearly, there is scope for further smart retailer attention to each of these areas support of better objective as well as evaluations of user experience (Olsson and Salo, 2011;Redi, Zhu, de Ridder, and Heynderickx, 2015). At the same time, while certain negatives in the list refer to how MAR apps might be seen as "underperforming" (i.e., in terms of shopper expectations for speed, reliability, ease of learning or ease of use), the lack of insufficient integration with the user's shopping, on the other hand, may be viewed more as something missing rather than what is currently underwhelming users.…”
Section: Shopping Benefitmentioning
confidence: 99%
“…Both prior experiences [43] and age [67] have been hypothesized to influence QoE, and research in computerhuman interaction with elderly users has suggested that there might be a relation between these two factors [45]. Different age groups may be used to different media technologies, and be more or less acquainted with different types of impairments.…”
Section: A Prior Experience and Agementioning
confidence: 99%
“…As QoE is a multifaceted quantity, related to multiple perceptual, cognitive and affective characteristics of the experience [15,2], the questionnaire touched upon different aspects. The questionnaire presented during the first experimental period had the purpose to collect general demographics about the users (gender, age, nationality), their degree of interest in the Commonwealth games, as well as to check that they could use all the app's functionalities and receive the video stream correctly.…”
Section: Subjective Evaluationsmentioning
confidence: 99%
“…Quality of Experience (QoE) is a multifaceted quantity [15], that evaluates the "degree of delight or annoyance of a user with an application or system" [2]. As such, it quantifies the effectiveness of a system from a usercentered perspective.…”
Section: Introductionmentioning
confidence: 99%