“…Traditionally research on IC has remained focused on high-tech industries such as IT (e.g., Wang and Chang, 2005;Chang, 2007;Seleim et al, 2007); biotechnology (Hermans and Kauranen, 2005;Sharabati et al, 2010;Pal and Soriya 2012); manufacturing (Camuffo and Comacchio, 2005;Tseng and Goo, 2005;McConnachie, 1997); and the service industry such as banks (Murthy and Mouritsen, 2011;Mention and Bontis, 2013;Kamath, 2007;Goh, 2005;Curado, 2008). These studies identify IC as one of the key drivers of firm-level performance (Teece, 1998;Youndt et al, 2004;Martínez-Torres, 2006;Rudež and Mihalič, 2007).…”