Human Factors in Supply Chain Management

Brauner, Philipp; Runge, Simone; Groten, Marcel; Schuh, Günther; Ziefle, Martina

doi:10.1007/978-3-642-39226-9_46

Cited by 20 publications

(5 citation statements)

References 7 publications

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“…The Big Five model has also been applied in the wider SCM field. Brauner et al (2013) experimentally examine logistic performance tasks using a web game, although they did not find any significant differences and performance only varied according to gender and technical self-efficacy. Similarly, Periatt et al (2007) use personality traits as predictors of customer orientation in logistics, finding that openness to experience, agreeableness, and conscientiousness are positively related and can be used to select customer-oriented logistics personnel.…”

Section: Tablementioning

confidence: 94%

Purchasing and supply management skills and personality traits across roles: a job advertisements perspective

Klézl

Vašek

Kelly³

et al. 2022

IJPM

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This paper contributes to a growing trajectory of research on purchasing and supply management skills and requirements and uses job advertisements as a novel source of data and research perspective. Our findings broadly corroborate the extant literature in showing which skills are required across different hierarchical organisational levels. Our analysis also identified the key and hitherto underexplored personality traits required by PSM professionals. At a holistic level, the findings show that employers have a clear and consistent view of PSM personality: being conscientious and able to work independently, willing to travel, flexible, proactive and stress-resistant. However, traits generally associated with innovativeness, such as intellectual 282 V. Klézl et al. curiosity, boundary spanning, sociability or teamwork and cooperation, were not found in the data. Although advertisements for junior buyers featured less combined skills, a higher number of advertisements than those for more senior jobs featured at least one personality trait and they were more heavily emphasised.

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Section: Tablementioning

confidence: 94%

Purchasing and supply management skills and personality traits across roles: a job advertisements perspective

Klézl

Vašek

Kelly³

et al. 2022

IJPM

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“…While the majority of these studies were carried out based on a classical understanding of ergonomics, in the context of Industry 4.0, the human factor is currently once again the subject of research. Various papers deal with the analysis, potential, and impact of human factors [43][44][45][46]. In addition, an interdisciplinary approach to the implementation of the human factors, the consideration of social changes in product development, and the role of technology acceptance by users has been discussed.…”

Section: Available Human Factors Research In Cppsmentioning

confidence: 99%

Concept and Evaluation of a Method for the Integration of Human Factors into Human-Oriented Work Design in Cyber-Physical Production Systems

Stern

Becker

2019

Sustainability

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Due to the shift from mainly manual labor to an increased portion of cognitive tasks in manufacturing caused by the introduction of cyber-physical systems, there is a need for an updated collection of adequate design principles for user interfaces between humans and machines. Thus, we developed a method for the determination and evaluation of such design principles. It is based on human factors methods and facilitates the assessment of specific work design elements which are supposed to have a significant effect on work performance and the perception of work in cyber-physical production systems (CPPS). Within the application of the developed method, we derived an overview of key design elements in CPPS, developed an experimental platform, and conducted two empirical studies with a total of n = 68 participants. This way, three design elements were investigated, and the findings transferred into preliminary design principles. We can state that the method can be used both for a better understanding of the mechanisms between human factors and work in CPPS. Besides, it helps to provide a catalogue of design principles applicable to SMEs to promote more efficient and successful integration of workers into CPPS.

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“…Bullwhip effect is also known as the Forrester Effect, for the concept first appeared in Jay Forrester's Industrial Dynamics (1961) and in the 1990s, Hau Lee, a Professor of Stanford University, helped incorporate the concept into supply chain vernacular using a story about Volvo [8].…”

Section: System Modeling Descriptionmentioning

confidence: 99%