Human Resource Management Practice Tourism and Hotel Industry

Abstract

Abstract. Due to the importance of human resources management (HRM) in promoting competitiveness in tourism and hotel industry, this review intend to enhance the understanding of practical issues of HRM more importantly since it involve organizing the management of human resources, with respect to accomplishment of organizational objective further more it shows that the issues either related to external factors, which include technological change, legislation and regulation, and national culture, globalization, or internal factors including size, industry and sector characteristic and structure of an organization, strategy and past practice of HRM. On the issue of human resources capability training, this research review recommend provision of array of opportunity for capability building and conducive working environment to promote productivity. Also worth considering, employee, employer relationship, Other variables such as attitude and productivity of employees, relationship between employees and employers, increase and decrease in financial assets should be taken into account.

Employee satisfaction, human resource management practices and competitive advantage

“…A review of the literature reveals an increasing interest in the impact of HR management (HRM) practices on the competitive advantage of hotels (Albrecht et al , 2015; Chand and Katou, 2007; Hrout and Mohamed, 2014). Several studies have recognized the importance of HRM to improve an organization’s competitive advantage.…”

Competitive Advantages amongst Travel Agencies in Malaysian SMEs: The Role of IOE Factors and Web Technologies & E-Business Adoption

“…However, human resources transformation can be achieved via three strategies technological investment, cross-border talent recruitment and human resources shared services (Pain, 2015). On top of that Al Hrou and Mohamed (2014) mentioned in their study that it is important to encourage productivity and employees' attitudes to further improve the human resources of the hospitality and tourism sector.…”

Identification of e-HRM Practices in Egypt Five-star Hotels: A Quantitative Approach

“…Additionally, e-HRM implementations that help the hotel industry to improve their reputation and achieve a competitive advantage (Choochote and Chochiang, 2015). Also, e-HRM provides opportunities for automated HR tasks (Al Hrou and Mohamed, 2014;Ali, 2017). e-HRM practices e-HRM is considered a specific method for managing HRM activities which can be divided into three pillars: operational e-HRM, relational e-HRM and transformational e-HRM (Iqbal et al, 2019).…”