“…Within this group of workers we find people on a variety of different contracts, including those who work on a temporary basis, but are directlyemployed, and also those who are engaged on a short-term basis through an employment agency. When first considering temporary workers, it is found that, as well as experiencing poorer working conditions based on factors such as pay and job stability (Deutsch, 2005;Eib et al, 2014), resulting in lower levels of job satisfaction and organisational commitment (Author et al, 2014;Vujičić et al, 2014), this group have also been found to receive lower levels of training, notably in induction (Kochan et al, 1994;Selcraig, 1992). Managerial models such as Atkinson's (1985) core-periphery model divide workers on contractual status, suggesting that these temporary workers should be engaged on a transactional rather than relational basis (Williamson and Ouchi 1983;Williamson 1985Williamson , 1996 and be utilised to create numerical flexibility.…”