Human Sustainability in Software Development

Ramautar, Vijanti; Overbeek, Sietse; España, Sergio

doi:10.1007/978-3-030-69970-3_14

Cited by 1 publication

(5 citation statements)

References 37 publications

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“…Employees gain management skills such as time management, conflict management, and problem-solving [18,23,24,31]. In addition, informational, technical, and language skills are often improved through offered training [17,18,25,32,39,41,43]. However, the most considerable improvement brought by Impact Sourcing is the economic benefits such as stable income to spend on further education and healthcare, along with financial independence from family [17,18,32,39,43].…”

Section: Acculturationmentioning

confidence: 99%

“…In addition, informational, technical, and language skills are often improved through offered training [17,18,25,32,39,41,43]. However, the most considerable improvement brought by Impact Sourcing is the economic benefits such as stable income to spend on further education and healthcare, along with financial independence from family [17,18,32,39,43]. In particular, women from rural regions profit by working for an ISSP.…”

Section: Acculturationmentioning

confidence: 99%

“…Overall, women feel more empowered [17,21,25,39]. However, in some cases, the employment of women from rural regions causes family-internal relationship problems as women begin to earn more money than men, who are viewed as the breadwinners in their society [18,32,43]. Furthermore, employees gain more self-confidence and communication skills [17,25,32].…”

Section: Acculturationmentioning

confidence: 99%

“…While Impact Sourcing has benefits for clients, such as lower costs, lower employee attrition, and accomplishing CSR goals by having a positive social impact, it also has challenges that must be addressed [32,43,44]. For Impact Sourcing to be a viable business model, there needs to be sufficient demand from clients who can and want to meet their outsourcing objectives through contracting an ISSP.…”

Section: The Client's Perspectivementioning

confidence: 99%

“…Although some companies are willing to pay more for the services of ISSPs compared to traditional outsourcing, most studies show that many are reluctant to work with ISSPs despite publicly supporting Impact Sourcing initiatives [19,21,22,36,62]. In addition, Impact Sourcing vendors have to compete with more prominent and traditional outsourcing vendors for customers' contracts as well as demonstrate that their quality of services is comparable to major outsourcing companies [30,32,43]. This finding is also stated in Oprins and Beerepoot's [35] study, where clients show hesitation to outsource to a rural vendor as they fear that operating costs would be higher and the pool of qualitative workers would be too small [35].…”

Section: The Client's Perspectivementioning

confidence: 99%

See 4 more Smart Citations

A Stakeholder-Specific View on Impact Sourcing—Systematic Literature Review and Recommendations for Future Research

Nguyen

Beimborn

2022

Sustainability

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Impact Sourcing is the outsourcing of activities to disadvantaged social groups in order to help them become participants of the globalized digital world and thus benefit from higher incomes and wealth creation. Firms started using this approach in the early 2010s to contribute to their Corporate Social Responsibility goals. Empirical, mainly qualitative, research in the form of case studies has documented the achieved advantages and challenges faced. Our paper provides a systematic literature review of these studies. It consolidates the extant research findings along five involved stakeholder groups—impact sourcing providers, involved employees, their social communities, the outsourcing clients, and the government—and identifies avenues for future research.

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