Identification in E-Participation: Between Quality of Identification Data and Participation Threshold

Parycek, Peter; Schossböck, Judith; Rinnerbauer, Bettina

doi:10.1007/978-3-319-22500-5_9

Cited by 11 publications

(5 citation statements)

References 6 publications

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“…These variables explain the connection between the primary variables, behavioural intentions, and user behaviour (Venkatesh et al, 2003). Researchers commonly employ theoretical frameworks to clarify and forecast individuals' tendencies towards adopting and utilising technology [48,49].…”

Section: Unified Theory Of Acceptance and Use Of Technology (Utaut)mentioning

confidence: 99%

Exploring on Acceptance of E-Participation in The Malaysian Public Sector: A Review Paper

Man,

Manaf

2023

E3S Web Conf.

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Since the federal, state, and local levels of government in Malaysia have all initiated the e-participation project as an integration of the national e-government initiative and combined communication-based applications consisting of government-to-citizen (G2C) orientation, assessment studies have discovered that the delivery of this project carries multiple issues. These include minimal digital knowledge, a lack of awareness, the requirement for more government support for the project, and other factors. This has resulted in certain entities not making the most of e-participation tools. Thus, this review paper intends to examine some relevant acceptance factors of the Malaysian government's e-participation programme, which has received significant investment. This study methodology used the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Technology Readiness Index (TRI) to build the research model for this study by exploring the relevant books, journals, online materials, and study reports linked to the e-participation acceptance in Malaysian public sector. The UTAUT and TRI factors may influence the likelihood of its adoption by all Malaysian governments and citizens, which will encourage them to support the use of e-participation in the public sector in Malaysia. The proposed model will evaluate the individual acceptance of e-participation in the Malaysian public sector. This study is anticipated to provide several guidance to relevant parties, particularly the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU), which is one of the most prominent government agencies in Malaysia responsible for modernising and reforming the public sector through the digitalisation process, and other related government agencies in Malaysia. For future studies, additional empirical qualitative and quantitative methodologies are required to validate the findings of this study.

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Section: Unified Theory Of Acceptance and Use Of Technology (Utaut)mentioning

confidence: 99%

Exploring on Acceptance of E-Participation in The Malaysian Public Sector: A Review Paper

Man,

Manaf

2023

E3S Web Conf.

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“…People's interests will be considered when making policy decisions if the government is better prepared to ask, collect, and consider the opinions of its residents. E-participation also encompasses digital technology, which may inspire people to participate in online activities once they can [11] [12]. Online discussion groups, electronic voting, virtual communities and web forums, decisionmaking exercises, social networking, and tools for general recommendation are all examples of digital-enabled strategies for e-participation.…”

Section: Introduction a Background Of The Studymentioning

confidence: 99%

Exploring Factors Affecting Citizens’ Acceptance to Use E-Participation in Malaysian Local Governments Through an Extended UTAUT Model

Nur Salam Man,

Abdul Manaf

2024

IJCDS

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Local governments in Malaysia are frequently confronted with several unexpected difficulties and limitations while striving to provide optimized public services, especially to individuals residing in specific regions. After thoroughly examining previous studies and analyzing current difficulties, the digital technologies of e-participation may play an important role in fostering successful collaboration between local communities and local government agencies. E-participation in local government is now recognized as a digitalization strategy for enriching the democratization culture in citizen-government relations, especially at the grassroots level. This article explores the current understanding of the relationship between Malaysian citizens' acceptance and use of e-participation provided by their respective local governments, which also will oversee the moderating effect analysis of demographics. This study framework integrates with slight extensions to the original Unified Theory of Acceptance and Use of Technology (UTAUT) model. This study uses a quantitative methodology involving a survey questionnaire with convenience sampling applied to respondents comprised of 484 local Malaysian citizens via offline and online methods. For data analysis, IBM SPSS Statistics Version 27 software was utilized for Pearson correlation analysis, while SmartPLS 3.0 software was used for moderating effect analysis via Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings show that all citizens' acceptance factors correlate with using e-participation. In the meantime, all 20 demographics' moderating effects were tested, but no significant relationship was found. This study is significant in that it revisits several relevant literature reviews to enrich the development of the research framework and provide a necessary foundation for understanding the use of e-participation within Malaysian local governments.

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“…[5] Previous research of the authors study group has utilized this classification for a model of tool assessment, specifically for investigating which e-ID is appropriate on which particular level of e-participation, with special regard to voting and rating mechanisms, participation threshold and security. [5,8] This paper focuses on the acceptance of users and potential stakeholders when it comes to choosing appropriate means of identification (e-IDs) for authentication in different e-participation levels. The authors assess potential areas of application from a stakeholder perspective and the acceptance of tools from users' points of views (micro-level or project perspective, see the evaluation framework below).…”

Section: Introductionmentioning

confidence: 99%

Acceptance of Tools for Electronic Citizen Participation

Sachs

Schossböck

2019

Electronic Participation

Self Cite

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In order to motivate diverse user groups to participate in e-participation, platform designers are keen to offer attractive communication formats in combination with modern tools and suitable forms of online identification. This does not come without difficulties, as individual users prefer different solutions. Research on tools and electronic identification in this context has investigated the appropriateness of different e-IDs for different stages of e-participation. In this respect, this paper offers three contributions to questions of technology application and acceptance in e-participation: Firstly, it showcases two scenarios from a platform simulation on different levels of e-participation. Secondly, the authors present results on the acceptance of these scenarios and tools based on questionnaires and usability tests. Thirdly, viewpoints from interviews with key stakeholders for e-participation in governance and politics are included. Results shall be useful for the future design and implementation of e-participation platforms.

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Identification in E-Participation: Between Quality of Identification Data and Participation Threshold

Cited by 11 publications

References 6 publications

Exploring on Acceptance of E-Participation in The Malaysian Public Sector: A Review Paper

Exploring on Acceptance of E-Participation in The Malaysian Public Sector: A Review Paper

Exploring Factors Affecting Citizens’ Acceptance to Use E-Participation in Malaysian Local Governments Through an Extended UTAUT Model

Acceptance of Tools for Electronic Citizen Participation

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