Identification of new added value services on intelligent transportation systems

Abstract

The evolution of electronics and the growing capabilities of in-vehicle and public infrastructure equipment make feasible the development of new value-added services in the field of intelligent transportation systems (ITS). However, initiatives in this sense frequently failed due to the lack of agreement or coordination among service providers, public authorities and final users. This article proposes a scientific method based on concept mapping techniques to extract these value-added services. The main benefit of the proposed methodology is its ability to take into account the different points of view of the main actors involved in the transportation field. Obtained results will provide the general guidelines for future ITS services.

Identification of intangible assets in knowledge‐based organizations using concept mapping techniques

“…The obtained maps must be interpreted by the work group by reaching a consensus in their meaning and their names. The key point is to maintain the integrity of the multidimensional scaling results; that is to say, to achieve a solution that will not allow the clusters to overlap (Martínez‐Torres et al., 2011b). Seven out of 10 clusters experienced a nomenclature modification, as represented in Table . Cluster 1 ‘Image’: It represents the image of the department, that is, the degree to which the department is known by the same or other universities, in business environments, in international institutions, etc. Cluster 2 ‘Contacts and Relationships’: It represents the relationships and agreements taken by the members of the department with other people, institutions, universities, etc. Cluster 3 ‘Research Management’: It represents how research is managed in the department, that is, the main research lines, adaptation of its research lines to national or international priorities in these particular topics, the internal and external collaboration among research groups (coordinating their activities if they belong to the same research group), participation in research calls, etc. Cluster 4 ‘Research: Application and Diffusion’: It represents the degree to which the research done in a department is made known to the society, and the related impact and application of this research to the society and the environment. Cluster 5 ‘Researching Skills’: It represents the skills of the members of the department related to research. Cluster 6 ‘Teaching Skills’: It is related to the skills of the members of the department to teach. Cluster 7 ‘Internal Collaboration’: It represents the extent to which the members of the department support themselves in teaching, research, etc. Cluster 8 ‘Organizational Management’: It is related to the organizational culture for achieving the best qualification of teaching and research staff, for improving the best practices and efforts, etc. Cluster 9 ‘Personal Relationships’: It represents the relationships between the members or the department. Cluster 10 ‘Teaching Improvement’: It represents how the members of the department are supported by the managers of the department to improve their teaching skills. …”

“…The obtained maps must be interpreted by the work group by reaching a consensus in their meaning and their names. The key point is to maintain the integrity of the multidimensional scaling results; that is to say, to achieve a solution that will not allow the clusters to overlap (Martínez-Torres et al, 2011b). Seven out of 10 clusters experienced a nomenclature modification, as represented in Table 1. • Cluster 1 'Image': It represents the image of the department, that is, the degree to which the department is known by the same or other universities, in • Cluster 2 'Contacts and Relationships': It represents the relationships and agreements taken by the members of the department with other people, institutions, universities, etc.…”

An exploratory study of value added services

“…The present study intends to fill this gap, and hence advance the debate, by providing a universal model regarding causal conditions for simulating value added services at a macro level; an important endeavour that appears to have been overlooked in previous research. Understanding the complexities of service value added from a macro socio-economic perspective appears to us to be particularly important and opportune because although value added services contribute to the competitiveness of a country, there is a dearth of studies investigating the main contributors of service value added at macro country level (Ahmet Erkoyuncu et al, 2014;Martínez-Torres et al, 2013;Van Vliet 2014).…”

“…Value-added product and service development, defined as the creation of an array of sequential activities to bring more custom-tailored services to the marketplace (Hilton et al , 2012; Ostrom et al ., 2010), has been investigated by various disciplines including economics, organisational studies and marketing, with studies being informed by different theoretical perspectives ranging from the resource-based view to institutionalisation theory. Value added has also been investigated across many sectors such as tourism (Lexhagen, 2004), banking (Echchakoui, 2016), transportation (Martínez-Torres et al ., 2013), education (Cunha and Miller, 2014), telecommunication (Daim et al ., 2014; Kuo et al ., 2009), and energy (Randers, 2012).…”

Intelligent Transport Systems: The propensity for environmental and economic benefits

“…Explicit prioritisation of economic growth, climate or environmental impacts related to ITS is low in current strategies with a tendency to increase in future -however there is strong prioritisation of the ITS impacts that indirectly engender both environmental and economic sustainability (see Annex A, table A1). There is little published comparative research to date, however a small sample cluster analysis of ITS added value services [77] highlighted benefits related to safety and security, information and management. As only 2 of 72 value options reflected environmental impacts, the relevance to the research here may be limited.…”