2018
DOI: 10.20473/jebis.v3i2.6808
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Identifikasi Potensi Nasabah Baru Bank Syariah Ditinjau Dari Customer Switching Intention

Abstract: This research aims to identify potential new customers Syariah banking regarding factors that cause the customer has customer switching intention. The research methodology used is a naturalistic approach to qualitative research. Researchers using primary data sources with the techniques of data collection via an in-depth interview. The subjects of this study are the conventional banking that has customer switching intention to Islamic banks. The method of the validity used is the using the extension of observa… Show more

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Cited by 6 publications
(6 citation statements)
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“…Broadly speaking, religiosity includes three things are believe (aqeedah), norms or law (sharia) and behavior (morals). Religiosity is the level of belief, trust, and piety in a person undergoing religious law which is manifested in various aspects of life including economic aspects (Suwarsi & Putri Wulandari, 2018). This variable is assumed to be the main variable that motivates students to make decisions about using Islamic banking services, for example saving.…”
Section: Methodsmentioning
confidence: 99%
“…Broadly speaking, religiosity includes three things are believe (aqeedah), norms or law (sharia) and behavior (morals). Religiosity is the level of belief, trust, and piety in a person undergoing religious law which is manifested in various aspects of life including economic aspects (Suwarsi & Putri Wulandari, 2018). This variable is assumed to be the main variable that motivates students to make decisions about using Islamic banking services, for example saving.…”
Section: Methodsmentioning
confidence: 99%
“…Broadly speaking, religiosity includes three things are beliefs (aqeedah), norms or law (sharia) and behavior (morals). Religiosity is the level of belief, trust, and piety in a person undergoing religious law which is manifested in various aspects of life including economic aspects (Suwarsi & Putri Wulandari, 2018). While the disposable income variable in this study is as income that is ready to be used to buy consumer goods and services and the rest is savings that is channeled into investment (Musruroh, 2015).…”
Section: Methodsmentioning
confidence: 99%
“…Relativity is the main factor that influences customer switching intention (Suwarsi, 2017). Religiosity can be realized from many sides of life, one of which is the economic aspect.…”
Section: Hypothesis Developmentmentioning
confidence: 99%