2019
DOI: 10.1108/jpbm-06-2018-1908
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Identifying a private-label supplier on national brand

Abstract: Purpose The purpose of this study is to examine the effects of identifying suppliers on private label (PL) packaging on the perceived quality, brand image, loyalty intention and relative price of the national brands (NB) produced by dual manufacturers, considering the possible moderating effects of the images of both the NB and PL. Design/methodology/approach The study uses an experimental setting with two different categories of grocery products. Findings The empirical evidence reveals different effects o… Show more

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Cited by 11 publications
(7 citation statements)
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“…In addition, it has been demonstrated with the example of coffee certifications that there is no significant difference in the positive effect of company self-declarations regarding sustainability and third-party certifications [27]. A research stream on food labels in the retail context predominantly explores packaging and labeling of retailers' private labels (PLs) in comparison to independent producers' national brands (NBs) [37,38] as well as the impact of innovation and norm-challenging products on both other product brands as well as retailer brand [30].…”
Section: Sustainability Labeling and Packaging In The Food And Beverage Industrymentioning
confidence: 99%
“…In addition, it has been demonstrated with the example of coffee certifications that there is no significant difference in the positive effect of company self-declarations regarding sustainability and third-party certifications [27]. A research stream on food labels in the retail context predominantly explores packaging and labeling of retailers' private labels (PLs) in comparison to independent producers' national brands (NBs) [37,38] as well as the impact of innovation and norm-challenging products on both other product brands as well as retailer brand [30].…”
Section: Sustainability Labeling and Packaging In The Food And Beverage Industrymentioning
confidence: 99%
“…Disclosing well-known manufacturer brands as suppliers acts as a quality signal, leading to a perception of higher quality and reduced risk for the retailers’ own product brands (Rahman and Soesilo, 2018). In contrast, if unknown manufacturer brands serves as suppliers, the retailers’ own product brands will be perceived as more affordable (Pérez-Santamaría et al. , 2019).…”
Section: Resultsmentioning
confidence: 99%
“…Customer experience memiliki dampak yang signifikan terhadap kepuasan pelanggan, citra, nilai yang dirasakan, loyalitas dan rekomendasi serta perilaku pembelian mereka, (Pérez-Santamaría et al, 2019). Karena pentingnya pengalaman pelanggan, beberapa penelitian telah mendefinisikan istilah pengalaman dan mencoba untuk mengeksplorasi dimensi tersebut, memberikan kontribusi yang signifikan terhadap pengetahuan tentang pengalaman pelanggan.…”
Section: Pengembangan Hipotesisunclassified