Identifying Factors Affecting Domestic Tourist Satisfaction of Tourist Destinations in Indonesia

Yusendra, M. Ariza Eka; Paramitasari, Niken

doi:10.19166/derema.v13i2.792

Cited by 8 publications

(5 citation statements)

References 0 publications

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“…As argued by Sukiman et al (2013), visitors' satisfaction is the determinant of tourism survival. Moreover, It is necessary to explore attributes leads to customers satisfaction for marketing, promotion, quality increase and customers' loyalty (Yusendra & Paramitasari, 2018). Dupeyras & MacCallum (2013) argue that tourists satisfaction is as one of several indicators in measuring destination competitiveness.…”

Section: Resultsmentioning

confidence: 99%

Why What they Say Matters: The Impacts of Visitors’ Experiences on Tourism Sustainability

Suryani

Soedarso

Rahmawati

et al. 2021

IJSSB

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The success and failure of a destination tend to rest on its’ capacity to satisfy the visitors. Listening to visitors’ appraisal and voices is vital in community-based tourism development. This study aims to explore WPP Dalegan visitors’ voices. The data are collected through Dalegan visitors’ online reviews and direct observation. The study finds that Dalegan has a high competitive advantage as family recreational destination as it is cheap, reachable, accessible, has various local-traditional-cheap food, beautiful calm beach and soft white sand as a playing and learning ground for children. Despite its’ comfortable image, some visitors voice unsatisfied services, facilities, nature-caused and human-caused threats. The study also illuminates that Dalegan destination branding is not only influenced by its’ capacity to attract visitors by its’ beautiful marine nature, but also local community characters, community education and values. The study indicates that to develop tourism destination, local potentials are not the only determinant keys. It needs to be supported by other determining factors. One of those factors is tourists’ voices on their impression, comments, satisfaction and dissatisfaction feelings. Linking potential resources of destination and tourists’ meaningful experience can be challenging as different tourists may have different perspectives, wants and satisfaction-dissatisfaction levels.

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Section: Resultsmentioning

confidence: 99%

Why What they Say Matters: The Impacts of Visitors’ Experiences on Tourism Sustainability

Suryani

Soedarso

Rahmawati

et al. 2021

IJSSB

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“…These findings support a study of Yusuf et al, (2021) that tourist satisfaction influences their intention to visit halal destinations. Factors such as service quality, cleanliness, access, and promotion strategies can influence tourists' intentions to visit halal destinations (Giao et al, 2021;Lenggogeni and Febrianni, 2020;Yusendra and Paramitasari, 2018).…”

Section: Pme Da and Ivhdmentioning

confidence: 99%

Mobile Augmented Reality as E-Promotion to Attract Tourists’ Awareness and Intention to Visit Halal Destinations

IDRIS,

HERDIANI,

ADI

et al. 2023

GTG

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This study aims to examine the relationship between mobile augmented reality, promotion-mix elements, destination awareness, and intention to visit halal destinations. By using explanatory research, questionnaires were distributed online (Google form) and offline to tourists visiting Karimunjawa, Indonesia. A total of 110 tourists participated in this study. Data were analyzed using the Partial Least Square-structural equation model. This study found that mobile augmented reality had no positive and significant effect on destination awareness and intention to visit halal destinations. Thus, Augmented reality has not been able to become an important factor in destination awareness and intention to visit halal destinations. Conversely, destination awareness has a positive and significant effect on the intention to visit halal destinations. Then, promotion-mix elements (PME) also have a positive and significant influence on destination awareness and intention to visit halal destinations. This study also found that destination awareness can mediate the relationship between promotion-mix elements and intention to visit halal destinations. Theoretical and empirical implications are also highlighted in this study.

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“…Middleton (2001:122) in Afriza & Abadi (2015) provides the understanding that more profound tourism products are considered a mixture of the three main components of destination offers, namely attraction, facilities at destinations, and accessibility destinations. Other studies considered ancillary as other attractiveness that is needed by the destination Yusendra & Paramitasari, 2018).…”

Section: Introductionmentioning

confidence: 99%

Tourists Perception Toward Kembang Kuning Rural Destination Attractiveness

Retnowati

Bisma

Hilmiati

et al. 2022

jseh

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This research aims to study the perception of the tourists who visit Kembang Kuning regarding the destination attractiveness. A quantitative method using questionnaire and interview techniques was used in the research. There were 100 participants in which the questionnaire was distributed both offline and online. The result showed that the tourists perceived the Kembang Kuning rural destination as a suitable place to visit in Lombok with good attractiveness. Furthermore, the attractions and the amenities of this destination were perceived as the most looked for by the visitors. The highest perception felt by the tourists is its beautiful natural scenery and intriguing culture. To implement sustainable tourism attractiveness planning in this rural destination, the management must provide additional sanitation facilities, local transport, amenities, and parking lots. In addition, the Kembang Kuning should be creative, and innovative and offer good quality services in other to preserve the differences between this village and others

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Identifying Factors Affecting Domestic Tourist Satisfaction of Tourist Destinations in Indonesia

Cited by 8 publications

References 0 publications

Why What they Say Matters: The Impacts of Visitors’ Experiences on Tourism Sustainability

Why What they Say Matters: The Impacts of Visitors’ Experiences on Tourism Sustainability

Mobile Augmented Reality as E-Promotion to Attract Tourists’ Awareness and Intention to Visit Halal Destinations

Tourists Perception Toward Kembang Kuning Rural Destination Attractiveness

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