Identifying Organizational Factors for Successful Business Intelligence Implementation

Abstract

Business intelligence (BI) has proliferated due to its growing application for business decision support. Research on organizational factors may offer significant use in BI implementation. However, a limited number of studies focus on organizational factors for revealing adverse impacts on effective decision support. The aim of this theoretical study is to conduct a literature analysis to identify organizational factors relevant to BI implementation. Through a systematic literature review, a qualitative content analysis on 49 relevant sample articles for generating themes inductively is adopted to reveal organizational factors. Findings suggest two contexts: information management that integrates factors such as technological capability and personnel capability and organizational context that integrates factors such as organizational capability, managerial decision, and organizational culture for facilitating embedding information management capability for BI implementation in businesses. It is hoped that these contextual understanding can be useful for further BI implementations.

Strategy Implementation Problems: Evidence From Construction Companies in Malaysia

“…With regards to this, the previous study by Eisenhardt (1993) had also revealed that poor training and insufficient competencies as obstacles to implementation. Miller, Wilson, and Hickson (2004) and the other by study Ali and Hadi (2012) have also found that the lack of competencies and inadequate skills among employees can hindered the success of strategy implementation.…”

“…Unpredictable changes in the environmental factors such as attitude of local populace, inflation rate, physical and site conditions can have impact on strategy implementation. The findings of the studies by Taslak ( 2004) and Ali and Hadi (2012) have also indicated environmental factors as an obstacle to effective strategy implementation.…”

“…This is because a good MIS allows information sharing and provides adequate information for effective implementation decision while a poor MIS withhold information that can result in poor coordination. Findings of the studies by Al Ghamdi (1998), Hrebiniak (2006) and Ali and Hadi (2012) have also suggested indicated the need for firms to give greater attention to MIS when implementing their strategies.…”

“…These factors are comprehensive and they interacted with each other to influence implementation. Ali and Hadi (2012) conducted a survey on 169 senior managers and consultants to determine the obstacles to implementing strategy among food companies in the Fars Province of Iran. Results of the survey showed five obstacles to strategy implementation.…”