If citizens protest, do water providers listen? Water woes in a Tanzanian town

Nganyanyuka, Kapongola Oswald; Martínez, Javier; Lungo, Juma H.; Georgiadou, Yola

doi:10.1177/0956247817744942

Cited by 8 publications

(6 citation statements)

References 30 publications

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“…When the 'voice' of the community is not taken into account, the service quality may not improve. A study from Tanzania found that dissatisfaction among community members on water service delivery or 'negative feedback' in terms of customers refusing to pay water bills or tampering with meters encouraged decision makers to improve services [38]. Therefore, future WaSH interventions should better integrate the 'voice' of the community, the WaSH committees, and other stakeholders at different stages of the program management: in planning, monitoring, and evaluating interventions.…”

Section: Closing the Knowledge To Action Gapmentioning

confidence: 99%

Improving Monitoring and Water Point Functionality in Rural Ethiopia

Anthonj

Fleming

Cronk

et al. 2018

Water

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This study examines the patterns, trends, and factors associated with functional community water points in rural Ethiopia and identifies potential areas of improvement in terms of practitioner response to functionality and functionality monitoring. It was part of an integrated WaSH and nutrition program implemented by UNICEF Ethiopia and the Government of Ethiopia. Cross-sectional surveys were conducted to collect WaSH-related data in communities and WaSH committees from four community-based nutrition (CBN) program groupings in Ethiopia. In all areas, CBN was implemented, but only in less than half of the areas, a WaSH intervention was implemented. Seventy-three representative kebeles, comprising 30 intervention and 43 control communities, were surveyed. Two structured surveys were conducted. The ‘community survey’ addressed community water points and their functionality and the main areas for improvement needed. The ‘WaSH committee survey’ investigated technical and management aspects of water points and their functionality. Data were analyzed using bivariate regression to identify community characteristics and management practices associated with functionality of water points and explore opportunities to improve water point functionality and monitoring. In the communities, 65% of water points were functional. Eighty percent of communities had a WaSH committee. The WaSH committee members reported that the most used water point types were protected dug wells and boreholes, and that 80% of their water points were functional. India Mark II pumps were more likely to be functional and communities with longer established WaSH committees had higher water point functionality. Communities suggested that the key factors for water point sustainability were improving water quality and water pressure, reducing water collection time, and speeding up repair times. Taking community leaders’ ‘priority lists’ into consideration offers sustainable opportunities for demand-driven, adaptive and targeted design and implementation of rural water supply programs, which, if they include the grassroots level as key informants and actors of change, can succeed. Interventions should integrate the ‘voice’ of the community, the WaSH committees, and other stakeholders and thereby facilitate transdisciplinary approaches at different stages of program management (planning, monitoring, and evaluation). This would help closing the knowledge to action gap and improve policy, programming, practice, and service delivery.

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Section: Closing the Knowledge To Action Gapmentioning

confidence: 99%

Improving Monitoring and Water Point Functionality in Rural Ethiopia

Anthonj

Fleming

Cronk

et al. 2018

Water

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“…In the Kalingalinga poor neighbourhood of Lusaka, Zambia, an exhibition of work by local photographers and visual artists which toured internationally, helped to empower the community [146][147][148]. Citizen frustration with basic infrastructure shortages of water, electricity and sanitation pushes them to learn tactics to negotiate improvements [149][150][151][152][153]. Networks of local community actors, for instance, are recycling waste materials into energy briquettes, as alternative cooking energy solutions using locally available technologies [154][155][156].…”

Section: Below the State Level: Local Government Public Awareness And Participation For Meeting Basic Needsmentioning

confidence: 99%

History and Prospects for African Land Governance: Institutions, Technology and ‘Land Rights for All’

Home

2021

Land

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Issues relating to land are specifically referred to in five of the United Nations’ (UN) 17 Sustainable Development Goals, and UN-Habitat’s Global Land Tools Network views access to land and tenure security as key to achieving sustainable, inclusive and efficient cities. The African continent is growing in importance, with climate change and population pressure on land. This review explores an interdisciplinary approach, and identifies recent advances in geo-spatial technology relevant to land governance in sub-Saharan Africa (SSA). It discusses historical legacies of colonialism that affect the culture of its land administration institutions, through three levels of governance: international/regional, national and sub-national. Short narratives on land law are discussed for four Anglophone former British colonies of SSA. A wide range of sources are drawn upon: academic research across disciplines, and official publications of various actors, including land professions (particularly surveyors, lawyers and planners), government and wider society. The findings are that African countries have carried forward colonial land governance structures into the post-independence political settlement, and that a gulf exists between the institutions, language and cultures of land governance, and the mass of its peoples struggling with basic issues of survival. This gulf may be addressed by recent approaches to land administration and technological advances in geo-spatial technology, and by new knowledge networks and interactions.

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“…The first appearance of PPP in water sector in Tanzania was the setting up of Water kiosks by DAWASCO as a means to supply water to communities that do not have in-house water connection. The kiosks are run by private agents who in return pay rent to DAWASCO [24]. The other aspect of Partnerships involved drilling of boreholes in which both public and private water drilling companies mediate citizens' access to water.…”

Section: Involvement Of Public Private Partnershipmentioning

confidence: 99%

Community Management and Water Service Delivery in Africa

Obosi¹

2021

Resources of Water

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Access to affordable and clean water has remained a challenge globally. Most states in Africa states have championed the provision of water to its citizens through state driven approaches. Despite the evidence that community water supply has contributed positively more than any other single approach to provision of water supply in Africa, it is still regarded as an informal approach. Most states in Africa still prefer other conventional approaches like Concession and Affermage in Francophone Africa and Commercialization through Management contracts in Anglophone Africa at the expense of the community water management. Either the state has not used the right approach or has neglected the community. Using evidence from Kenya, Tanzania, Malawi, Ghana and Nigeria, the paper has argued that the failure by the governments to acknowledge the disconnect between the community needs and state priorities has been responsible for the poor state of water provision in Africa.

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If citizens protest, do water providers listen? Water woes in a Tanzanian town

Cited by 8 publications

References 30 publications

Improving Monitoring and Water Point Functionality in Rural Ethiopia

Improving Monitoring and Water Point Functionality in Rural Ethiopia

History and Prospects for African Land Governance: Institutions, Technology and ‘Land Rights for All’

Community Management and Water Service Delivery in Africa

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