Illuminating employees’ organizational silence

Abstract

Undoubtedly, human capital is the main source of knowledge generation, which leads to a competitive advantage and sustainability of organizations. When managers pay more attention to such capital, they will be able to lead their organization, more effectively. In such route, the managers should look for their employees' opinions on policies/plans of the organization and learn how to run the organization and organizational challenges. They should use their employees' knowledge to improve the quality of decisions, they should encourage them to share their ideas and protect them from organizational silence. Thus, human capitals will be obviously considered as strategic capitals of an organization. Concerning the importance of organizational sound, the status of organizational silence is studied in 13 selected organizations in Qom Province-as one the biggest Iranian provinces. The findings indicate that organizational silence in Qom selected organizations is not in an ideal status and the current level should be mitigated. Likewise, findings show that there is no significant difference between organizational silence in Qom selected organizations in terms of demographic variables.

Impact of employee silence on organizational performance: A case from Mogadishu universities

“…Organizational silence can hurt decision-making and transformation processes. As a result, when employees remain silent, overall organizational performance suffers (Moghaddampour et al, 2013). Therefore, organizations must create an environment where employees feel comfortable and empowered to speak up and share their ideas.…”