2021
DOI: 10.1080/1072303x.2021.2009952
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Impact of COVID-19 and Renewed Awareness of Where We Could Improve

Abstract: The author compared the data of the fall semester of 2019 with the fall semester of 2020 to discern the impact of COVID 19 in terms of resource sharing, document delivery activities in a flagship academic institution. The author aims to find out: Was there a huge decrease in requests submission caused by COVID-19, even after we resumed regular resource sharing and in-house document delivery activities in the fall of 2020? Which user groups by status and department/college affiliation were the heavy users of th… Show more

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Cited by 4 publications
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