Impact of cybersecurity on operations and supply chain management: Emerging trends and future research directions

Abstract

The new age economy is primarily driven by Industry 4.0 and Industry 5.0, which facilitate smartification of organizations by helping them integrate and automate decision making. Recent advances in information and communication technologies, such as the cloud, big data, Internet of things, and artificial intelligence and nanotechnology, have accelerated the adoption of Industry 4.0 and Industry 5.0. Because of these advancements, organizations are now facing new challenges in the form of cybersecurity risks that are partly caused by these technologies. In recent years, there has been a spike in the number of cyberattacks, and organizations are taking steps to minimize the impacts of these attacks. To address this critical issue, in this article, we discuss possible future research directions that production and operations management (POM) researchers can undertake to help organizations, supply chains, and governments develop robust strategies for reducing the number of attacks and their repercussions. In particular, we identify several avenues for future research in the following domains of POM: (1) global operations strategy, (2) healthcare operations management, (3) public policy, (4) management of technology, (5) supply chain management, and (6) disruptive technologies. Research on the topic of cybersecurity is not only an opportunity for operations management researchers but also critical for industry and society to overcome the challenges of cybersecurity risks.

Structure of REDEE and EJMBE research: a bibliometric analysis

“…Nevertheless, the journal could improve its positioning by developing successful strategies embracing future lines of research or special issues emphasizing the interface between management and information technology. This novel approach could cover hot topics such as digital and social media analytics and social network analysis for business, data science for management and big data analytics, knowledge management and business intelligence, social network intelligence and cybersecurity (Jakubik and M€ u€ ursepp, 2022;Kumar and Mallipeddi, 2022;Mariani et al, 2022).…”

“…Furthermore, social network intelligence addresses the management of social networks, geographic information and technological data, information and knowledge. Finally, cybersecurity covers the function of information and the safety of such information within social and organizational contexts (Kumar and Mallipeddi, 2022).…”

Data, resilience, and identity in the digital age

“…As organizations increasingly rely on digital technologies to improve their operational efficiency, product and service quality, supply chain coordination, responsiveness, and visibility (Cui et al, 2022), the potential for cyber-attacks increases exponentially. The cost of these attacks is not mere inconveniences, but according to an IBM report in 2022 climbed to an average of $4.47 million, lead to loss of intellectual property, and can lead to the failure of critical systems (Kumar & Mallipeddi, 2022). As the sophistication of attackers improves, manufacturers should expect to see the costs of these attacks rise if efforts to create resilient manufacturing systems continue to fall short of the growth in cyberattacks.…”

Industry 4.0 deployment for circular economy performance—Understanding the role of green procurement and remanufacturing activities

“…In fact, even for organizations that have actually chosen to implement I4.0, there are still significant operational hurdles to overcome (Alkaraan et al, 2023; Malik et al, 2022). For instance, from a technological standpoint, concerns like cyber‐physical systems and data ownership have emerged as a result of increased connectivity and cloud computing technologies (Alqudhaibi et al, 2022; Kumar & Mallipeddi, 2022). Thus, organizations must select functional solutions that fit in with how they already operate, learn about the advantages of these technologies, and build the systems necessary to effectively adopt them (Alkaraan et al, 2023; Simonetto et al, 2022).…”