Impact of Digital Transformation via Unified Communication and Collaboration Technologies

Bolton, Anthony; Goosen, Leila; Kritzinger, Elmarie

doi:10.4018/978-1-7998-9179-6.ch014

Cited by 6 publications

(1 citation statement)

References 23 publications

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“…Recent global studies highlight digital transformation as the generator of innovation and productivity of companies [16,33,45]. From SMEs to global enterprises, digitalisation is perceived as having a major impact on the development of new business models and consumer experiences [46,47]. Doubtlessly, the field of activity, the company's objectives, the resources, and the vision of the entrepreneurs influence the digitalisation process in all its aspects.…”

Section: Strategic Objectives and The Entrepreneurial Visions Focusin...mentioning

confidence: 99%

Decoding Business Potential for Digital Sustainable Entrepreneurship: What Romanian Entrepreneurs Think and Do for the Future

et al. 2022

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The digital environment and the businesses can no longer exist separately; the way in which entrepreneurs adapt to digital environments determines the future of the companies. By aiming to understand Romanian entrepreneurs’ openness and the assets disposed for digitalisation, the authors performed a study which revealed different managerial approaches used in order to achieve digital entrepreneurial sustainability. With exploratory research, they (i) identified the strategic approaches of the businesses within the digital environment, (ii) analysed the importance of strategic objectives and the entrepreneurial vision, (iii) understood the long-term strategies and the costs of digitalisation, and (iv) analysed the future of the business in terms of cyber security. The study highlighted that no Romanian entrepreneur placed digitalisation as an independent objective for its company, showing that companies needed a proper digitalisation strategy correlated to the opportunities and threats of the business environment. Moreover, the Romanian entrepreneurs’ knowledge in cyber security was low even though they were aware that it was imperative to control critical information and develop data security strategy so as to avoid data theft/loss in the company. All the findings favoured conceptualising a new Digital Sustainable Entrepreneurship Model based on owners’ entrepreneurial visions and companies’ strategic objectives alike, a guide-framework to remain competitive in a sustainable, ever-growing market.

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Section: Strategic Objectives and The Entrepreneurial Visions Focusin...mentioning

confidence: 99%

Decoding Business Potential for Digital Sustainable Entrepreneurship: What Romanian Entrepreneurs Think and Do for the Future

et al. 2022

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Embracing Business Sustainability Through Innovation and Productivity in the Automotive Sector

Bolton

Goosen

Kritzinger

2023

Embracing Business Sustainability Through Innovation and Creativity in the Service Sector

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The purpose of the study reported on in this chapter was to explore and attempt to answer the primary research question: To what extent can embracing business sustainability through digital transformation, implemented via unified communication and collaboration (UC&C) technologies, impact innovation and productivity in the global automotive sector? This will be presented against the background of embracing business sustainability through innovation and creativity in the service sector. Apart from creativity, collaboration, and generating savings featured in the subtitle of the chapter, changing work practices were also identified as a factor impacting innovation.

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Impact-Driven Productivity and Innovation With Unified Communication and Collaboration Technologies

Bolton

Goosen

Kritzinger

2023

Handbook of Research on Bioeconomy and Economic Ecosystems

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The purpose of this chapter is to introduce research on the impact-driven productivity and innovation gains achieved through the adoption of unified communication and collaboration (UC&C) technologies as drivers of digital transformation across a global automotive organization. Against the background of research on the bioeconomy and economic ecosystems, indicators of cultural change in the workplace and other transformation factors shown to have an impact included the ease of use and adoption, legacy reduction, and elimination, increased organizational efficiency and generating savings.

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Impact of Digital Transformation via Unified Communication and Collaboration Technologies

Cited by 6 publications

References 23 publications

Decoding Business Potential for Digital Sustainable Entrepreneurship: What Romanian Entrepreneurs Think and Do for the Future

Decoding Business Potential for Digital Sustainable Entrepreneurship: What Romanian Entrepreneurs Think and Do for the Future

Embracing Business Sustainability Through Innovation and Productivity in the Automotive Sector

Impact-Driven Productivity and Innovation With Unified Communication and Collaboration Technologies

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