Abstract:This case study explored the impact of the Individual Life Assurance System (ILAS) on the net benefits of EFU Life, a leading insurance company in Pakistan. EFU Life implemented ILAS to overcome the challenge of technical limitations and the unavailability of modules. The study surveyed people across all departments in EFU Life to assess the performance of ILAS on the company net benefits. The research framework was formulated based on the Delone Model of the Pakistan region [13]. This research study added the… Show more
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