Impact of Warehouse Management System in a Supply Chain

Ramaa, A.; Subramanya, K.; Rangaswamy, T. M.

doi:10.5120/8530-2062

Cited by 63 publications

(30 citation statements)

References 10 publications

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“…Throughput study of diverse warehouse processes must be investigated to ascertain bottlenecks and plan for overall improvement (Davarzani & Norrman 2015). Ramaa, Subramanya and Rangaswamy (2012) and Chen et al (2013) indicated that present warehouse processes in both Central Distribution Centres (CDC) and Local Distribution Centres (LDC) are ineffective because of bottlenecks, copious amounts of paper work and slow manual operations.…”

Section: Warehouse Processesmentioning

confidence: 99%

“…In an investigation conducted to determine the influence of automation on OCT in warehouses, three distribution centres were included in the study, where one had a computerised WMS and the other two were run manually. It was established that with the computerised WMS, the internal order cycle duration decreased from 773 min to 236 min and the non-value-added duration reduced from 139 min to 95 min (Ramaa et al 2012). Order-handling processes used to take as much as 70% of order cycle duration time, but this has been decreased with the assistance of leading-edge technologies such as Electronic Data Interchange (EDI) (Ramaa et al 2012).…”

Section: Accurate Invoicing and Documentationmentioning

confidence: 99%

“…It was established that with the computerised WMS, the internal order cycle duration decreased from 773 min to 236 min and the non-value-added duration reduced from 139 min to 95 min (Ramaa et al 2012). Order-handling processes used to take as much as 70% of order cycle duration time, but this has been decreased with the assistance of leading-edge technologies such as Electronic Data Interchange (EDI) (Ramaa et al 2012). With ERP, OCTs can be reduced, resulting in improved productivity, customer response times and delivery promptness (Cotteleer & Bendol 2006).…”

Section: Accurate Invoicing and Documentationmentioning

confidence: 99%

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Assessing construction material manufacturers’ warehouse processes from a customer satisfaction perspective

Alumbugu

Shakantu

Saidu

2021

Journal of Transport and Supply Chain Management

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Background: The objective of warehouse processes is to satisfy customer’s desires and requirements whilst using house, equipment and labour effectively. However, in Nigeria studies have revealed operational problems in warehousing and a lack of customer satisfaction in the delivery of construction materials.Objectives: The aim of this study was to evaluate the level of customer satisfaction with the delivery of construction material from the manufacturers’ warehouses to customers or other terminals, with a view to improving the operations.Method: This article adopted a case study research design method in which quantitative data were collected and analysed. The target population was the North-Central geo-political zone of Nigeria. A total of 32 construction material manufacturers were purposively selected from the zone. The observation and measurement approaches were adopted for data collection. A total of 72 customers’ orders were observed and recorded to be representative of deliveries from the sampled (n = 32) manufacturers’ warehouses to other terminals. A customer quintile benchmark metric was also adopted for analysis and for comparing field results with best practices.Results: The findings revealed that the involved construction material manufacturers’ warehouse processes, were suboptimal and ineffective in terms of perfect order completion and total order cycle time. These results indicated major opportunities for improvement.Conclusion: This article concludes with providing construction material manufacturers with information about their warehouse processes that might help to ensure that the construction material arrives at its final destination in optimal quality, time and cost.

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Section: Warehouse Processesmentioning

confidence: 99%

Section: Accurate Invoicing and Documentationmentioning

confidence: 99%

Section: Accurate Invoicing and Documentationmentioning

confidence: 99%

See 1 more Smart Citation

Assessing construction material manufacturers’ warehouse processes from a customer satisfaction perspective

Alumbugu

Shakantu

Saidu

2021

Journal of Transport and Supply Chain Management

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“…However, the basic concept of the warehouse system remained the same, which is to provide detail information for an efficient monitoring of the movement of materials within the warehouse. According to Ramaa (2012), a warehouse management system or WMS main purpose is to monitor the movement and storage of materials within a warehouse and to process the relevant transactions, including receiving, put-away, picking and shipping. A warehouse management system (WMS) is a database-driven computer program designed to increase the warehouse performance efficiency by directing putaways and maintaining high accuracy of inventory through recording warehouse transactions.…”

Section: Introductionmentioning

confidence: 99%

Warehouse Management System of a Third Party Logistics Provider in Malaysia

Vatumalae¹,

Rajagopal²,

Sundram³

2020

IJEF

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This study aims to explore the significant benefits gained from the implementation of the Warehouse Management System in 3rd Party Logistics Service Provider. A qualitative research approach been adopted by conducting an in-depth case study in one of Halal third-party logistics (3PLs) company located in central Malaysia, offering most of the logistics services, including transportation and warehousing. Information obtained from the warehouse operations managers in understanding the overall benefit of the warehouse management system. As a result of the highly competitive in 3rd party logistics market, environment companies are continuously forced to improve their warehousing operations into a system based applications. Many 3rd party logistics companies have also customized their value proposition to meet better customer demands, which has led to changes in the role of warehouses. The findings of this study have significant implications for both academicians and the 3PLs organizations to further explore the theories, practices, and the implementation of the Warehouse Management System in the warehouse operations. The future studies may lead to an investigation of the relationship of the warehouse management system with 3PL business competitiveness among the 3PL’s organization.

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“…In modern warehouses, a variety of additional technologies are applied including pick-to-light systems (Ramaa, Subramanya, & Rangaswamy, 2012) or 'smart' conveyor belts that integrate scanners to capture the identification of transported materials before consolidating orders by adjusting the flow of materials from the main belt to a 'staging station' as appropriate. The WMS integrates this extension of the traditional transactional system by inclusion of advanced algorithms to manage this flow (Boysen, Briskorn, & Tschöke, 2013).…”

Section: Warehouse Management Systemmentioning

confidence: 99%