Impact of workplace violence against nurses’ thriving at work, job satisfaction and turnover intention: A cross‐sectional study

Zhao, Song; Shi, Yu; Sun, Zhinan; Xie, Fengzhe; Wang, Jinghui; Zhang, Shu-e; Gou, Tian-Yu; Han, Xuanye; Sun, Tao; Fan, Li

doi:10.1111/jocn.14311

Cited by 112 publications

(126 citation statements)

References 67 publications

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“…Furthermore, the current study identifies a negative association between nurses' exposure to violence and job satisfaction. This finding accords with previous research studies (Budin, Brewer, Chao, & Kovner, ; Munoz, Zaragoza, Ruiz Hernandez, & Jimenez‐Barbero, ; Purpora & Blegen, ; Zhao et al, ). For instance, Purpora and Belgen () identified a statistically significant negative relationship between workplace violence and job satisfaction.…”

Section: Discussionsupporting

confidence: 93%

An explorative study of workplace violence against nurses who care for older people

et al. 2019

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AimTo explore the prevalence of workplace violence among nurses who care for older people and its association with working stress, job satisfaction and quality of care in Jordan.DesignA cross‐sectional design was used.MethodsA cluster random sampling was used to select three public hospitals, three private hospitals and 17 healthcare centres in Amman, Jordan. The researcher used a convenience sampling method to select 485 nurses. Data were collected between 2015–2016.ResultsAlmost 60% of the participants have been victims of violence at the workplace during the past year. Nurses who consider violence a problem at work have high levels of working stress (p < .01) as well as lower levels of quality of care (p < .01) and job satisfaction (p < .001).

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Section: Discussionsupporting

confidence: 93%

An explorative study of workplace violence against nurses who care for older people

et al. 2019

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“…Our analysis of these eleven studies reveals differences among the average scores recorded for each dimension of burnout syndrome among mental health nurses. Analysis of the results for each dimension reveals moderate-high levels of stress-related emotional exhaustion and depersonalization, usually due to organizational problems which lead to a situation of work overload (Cañadas-De la , and hence emotional overload and job dissatisfaction (Zhao et al 2018). Another negative factor is that of excessive commuting distance, which considerably limits nurses' possibilities of taking part in professional training activities (Kulig et al 2017).…”

Section: Discussionmentioning

confidence: 99%

Prevalence of burnout in mental health nurses and related factors: a systematic review and meta‐analysis

López-López

Gómez‐Urquiza

Cañadas

et al. 2019

Int J Mental Health Nurs

159

134

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The aim of this study was to determine the prevalence of burnout in mental health nurses and to identify its predictors. A systematic review was conducted of studies published in the following databases: CINAHL, Dialnet, LILACS, ProQuest, PsycINFO, PubMed, SciELO, and Scopus. The search equation used was “Nurs * AND Burnout AND mental health”. Subsequently, three fixed‐effects meta‐analyses were performed, one for each dimension of burnout, to calculate its prevalence and the corresponding confidence intervals. The data were analysed using StatsDirect meta‐analysis software. Eleven studies were finally included (n = 11). In most cases, the literature informs about moderate levels of emotional exhaustion, depersonalization, and personal accomplishment. The studies inform that variables such as work overload, work‐related stress, professional seniority, male gender, being single, and aggression at work, among other factors, contribute to burnout development. The meta‐analytic prevalence estimations of burnout with a sample of n = 868 mental health nurses are 25% for high emotional exhaustion, 15% for depersonalization, and 22% for low personal accomplishment. From a workforce development and safety perspective, it is important for managers to address the emotional exhaustion and low personal accomplishment aspects of burnout reported in the workplace by mental health nurses.

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“…The consequences of violence on health organisations are considerable. International studies have shown how the physical and emotional effects on nursing staff, such as absence due to work injury or sick days (Pompei et al., ), absenteeism (O'Brien‐Pallas, Hayes, Wang, & Laporte, ), the intention to leave (Choi & Lee, ), burnout (Liu et al., ) and job satisfaction (Zhao et al., ), strongly impact on the budgets of administrators, both regarding direct and indirect costs (Speroni, Fitch, Dawson, Dugan, & Atherton, ). In Emergency Departments (ED), violence towards health professionals is so common that Emergency nurses consider these episodes as “a part of the job” (Copeland & Henry, ; Pich, Kable, & Hazelton, ) and WPV as the “dark side of the Emergency Department” (Ray, ).…”

Section: Introductionmentioning

confidence: 99%

Violence towards Emergency Nurses: The 2016 Italian National Survey—A cross‐sectional study

et al. 2019

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Aim To analyse the dimensions and characteristics of violence towards Emergency nurses in a national context (Italy). Background Nurses are the most exposed to workplace violence, especially in Emergency Department contexts. Methods A cross‐sectional study was conducted in all Italian regions. Descriptive analyses were used to examine violence from patients and relatives (Type II violence) concerning personal characteristics of the Emergency nurses and perpetrators, environmental and organisational factors. Multinomial logistic regression analysis was used to investigate risk factors. Results About 76.0% of Emergency nurses experienced verbal violence, 15.5% both verbal and physical violence and only 8.5% denied having experienced either. Older age and more experience in Emergency settings are protective factors. Working in the South of Italy significantly increases the probability of being exposed. Discussion There are many factors explaining violence, but some correlations are not clear. Conclusion Factors that have a positive effect on this problem include: specific training for younger nurses, a strong alliance between users and health personnel to restore a relationship of trust between parties, physical barriers and appropriate architectural measures. Implications for Nursing Management Comprehensive approaches can represent an effective strategy to counteract workplace violence.

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Impact of workplace violence against nurses’ thriving at work, job satisfaction and turnover intention: A cross‐sectional study

Abstract: Workplace violence and its negative impact on nursing work should not go unnoticed by nursing managers. Nurses' subjective well-being is critical in controlling and mitigating the adverse effects of workplace violence.

Cited by 112 publications

References 67 publications

An explorative study of workplace violence against nurses who care for older people

An explorative study of workplace violence against nurses who care for older people

Prevalence of burnout in mental health nurses and related factors: a systematic review and meta‐analysis

Violence towards Emergency Nurses: The 2016 Italian National Survey—A cross‐sectional study

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