Imperatives, Trends and Dynamics of Digital Transformation as Banks Adopt Technology and Intelligent Systems

Dutta, Swayambhu; Pramanik, Himadri Sikhar; Datta, Sayantan; Kirtania, Manish

doi:10.1007/978-3-031-16598-6_14

Cited by 4 publications

(1 citation statement)

References 12 publications

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“…This personalization enhances customer satisfaction and loyalty. In addition, mobile technologies and digital platforms allow customers to access financial services seamlessly across multiple channels, providing a consistent and user-friendly experience [56], [57].…”

Section: Improved Customer Experiencementioning

confidence: 99%

Navigating the nexus of security and privacy in modern financial technologies

Florence Olweny

2024

GSC Adv. Res. Rev.

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As the financial service sector rapidly evolves with the integration of cutting-edge technologies, the intersection of security and privacy becomes paramount. This paper delves into the intricate landscape of security and privacy issues within the financial service sector, offering a comprehensive analysis of the challenges and opportunities presented by emerging technologies. From blockchain to artificial intelligence, the paper explores the vulnerabilities inherent in these innovations and the consequential threats to sensitive financial data. Through an examination of recent case studies, regulatory frameworks, and technological advancements, this work aims to provide a nuanced understanding of the evolving threat landscape. Additionally, the paper proposes strategic solutions and best practices to fortify the security and privacy architecture surrounding financial technologies, fostering a resilient and trustworthy ecosystem. This research contributes to the ongoing dialogue surrounding the imperative of safeguarding financial systems, ensuring that innovation aligns seamlessly with the imperatives of confidentiality, integrity, and availability in an era where financial services and technological advancements are inextricably linked.

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Section: Improved Customer Experiencementioning

confidence: 99%