2017
DOI: 10.1016/j.tmp.2017.05.005
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Implementation of employee cross-training during perilous conditions in hotels

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Cited by 18 publications
(9 citation statements)
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References 36 publications
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“…Oludayo, Akanbi, Obot, Popoola, and Atayero (2018), in their work, suggested that Employee satisfaction is a predictor of an organizations efficiency and performance. Salem and Abdien (2017), also examine the relationship between organizational performance and employee satisfaction and found a positive association between them. Carter, Dudley, Lyle, and Smith (2019), in their study to investigate employee job satisfaction and organizational performance found that, when conflicts are well managed in an organization, employees are encouraged to participate in decision-making and it is positively related to employee job satisfaction and organizational performance.…”
Section: Employee's Job Satisfaction and Its Relationship With Organimentioning
confidence: 95%
“…Oludayo, Akanbi, Obot, Popoola, and Atayero (2018), in their work, suggested that Employee satisfaction is a predictor of an organizations efficiency and performance. Salem and Abdien (2017), also examine the relationship between organizational performance and employee satisfaction and found a positive association between them. Carter, Dudley, Lyle, and Smith (2019), in their study to investigate employee job satisfaction and organizational performance found that, when conflicts are well managed in an organization, employees are encouraged to participate in decision-making and it is positively related to employee job satisfaction and organizational performance.…”
Section: Employee's Job Satisfaction and Its Relationship With Organimentioning
confidence: 95%
“…If the level of education is an internal factor that is the basis of employee knowledge, then training or more precisely on the job training provided by the company is one factor that affects the performance of employees (Salem & Abdien, 2017;Kumara & Utama, 2016;Bhat, 2013, Sharma, 2016, Triasmoko et al, 2014Al-Mzary, 2015) and company performance (Aragon et al, 2014;Ayango & Muathe, 2017;Athar & Shah, 2015). Training is one's activity in improving systematic skills and knowledge to have good performance in its field (Eko, 2015) and organizational effectiveness happening well (Falola et al, 2014) H4a.…”
Section: Employee External Factors On Performancementioning
confidence: 99%
“…Training in this research is an activity that is followed by drivers in learning and recognizing the driving process and good service at the beginning of joining as a driver or deepening and updating new sciences in the latest services and provisions. Adopting the research of Salem and Abdien (2017), Sharma (2016), Kumara and Utama (2016), Falola et al (2014), Bhat (2013), training is measured using 2 indicators are 1) On the Job training and 2) On the schedule training.…”
Section: Operational Variablementioning
confidence: 99%