2023
DOI: 10.46799/ijssr.v3i7.594
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Implementation Of Good Governance in Public Services at Local Government

Adelia Azzahra

Abstract: This research is motivated by the suboptimal public services provided by government officials in XYZ District. The primary goal of this study is to evaluate the government's execution of good governance principles to enhance public services in the area. The key elements of good governance include accountability, transparency, openness, and adherence to the rule of law. The research employs a descriptive qualitative methodology and focuses on XYZ District as the research location. Data is collected through lite… Show more

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Cited by 7 publications
(6 citation statements)
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“…In the roadmap, structuring human resource personnel is one of the reform areas carried out through the implementation of a merit system so as to create ASN that is professional, has integrity and is highly competitive. Implementing a merit system in ASN management is an absolute must so that good governance can be achieved (Azzahra, 2023). The merit system upholds aspects of qualifications, competence and performance of apparatus resources as the driving force of bureaucracy, starting from the employee procurement process, placement, career development to dismissal.…”
Section: Introductionmentioning
confidence: 99%
“…In the roadmap, structuring human resource personnel is one of the reform areas carried out through the implementation of a merit system so as to create ASN that is professional, has integrity and is highly competitive. Implementing a merit system in ASN management is an absolute must so that good governance can be achieved (Azzahra, 2023). The merit system upholds aspects of qualifications, competence and performance of apparatus resources as the driving force of bureaucracy, starting from the employee procurement process, placement, career development to dismissal.…”
Section: Introductionmentioning
confidence: 99%
“…The State Civil Apparatus is a government employee and civil servant who carries out their duties following the Law with a binding work agreement, appointed, and dismissed by the official of the Civil Service Supervisor. The State Civil Apparatus (ASN) is the driving force in the government bureaucracy, so the quality of employees and their performance greatly affect the sustainability of government work programs (Azzahra, 2023;Destiana & Putra, 2022;Nasution et al, 2024). The performance of the State Civil Apparatus (ASN) at the Sidoarjo Regency Transportation Office is closely related to aspects of the quality of work of civil servants following the rules and duties given (Pujo & Mursyidah, 2020).…”
Section: Introductionmentioning
confidence: 99%
“…Local governments are required to provide effective public services to create success under democratic principles, namely from the people, by the people and for the people; each central and local government agency must prepare a strategic plan for the development of E-Government in their respective environments (Azzahra, 2023;Chen et al, 2024;Lee-Geiller, 2024;Tavares & da Cruz, 2020;Umbach & Tkalec, 2022). The strategic plan clearly outlines the scope and objectives of e-government development to be achieved, the current conditions, the strategies and stages of achieving the specified goals, human resource development needs and plans, and investment plans must be required (Adjei-Bamfo et al, 2019;T.…”
Section: Introductionmentioning
confidence: 99%