Implementation of Quality Management System in Malaysian Construction Industry

Tiong, Kung Leong; Mohmad, Zakuan Norhayati; Saman, Muhamad Zameri Mat; Arif, Muhammad; Bahari, Ahamad Zaidi

doi:10.4028/www.scientific.net/amr.903.359

Cited by 3 publications

(1 citation statement)

References 19 publications

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“…On the other hand, the least top ten criteria were found to be quality control, familiarity with work location, staff qualification, financial guarantee, technology and work method, staff experience in industry, equipment, tools and machinery, company management system, technical manpower and quality management system. The quality management system is agreed to be the least agreed contractor selection criteria based on the fact that quality management system is implemented at a moderate level within the Malaysian construction industry as claimed by [30]. Besides, technical manpower is also agreed as least important because most of the contractors outsource its works to sub-contractors thus a shortage of technical manpower is not an issue [31] .…”

Section: Rii Of Contractor Selection Criteriamentioning

confidence: 99%

Contractor Selection Criteria: a Study on Malaysian Public Construction Projects

Rashid¹,

Ismail²,

Mohamed³

et al. 2018

IJET

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The complexity of a construction project renders the implementation of a systematic approach in selecting contractors to be of vital importance, especially for the public construction projects. Nevertheless, public construction projects in Malaysia often suffer from delay, over budget and low-quality issues. These are very much affected by the contractors who tend to manipulate the tender price with the sole intention of getting the contract, thus led to many issues throughout the projects delivery. Hence, this paper is aimed to investigate a list of contractor selection criteria for public construction projects in Malaysia. A total of 43 selection criteria have been identified and categorised into seven categories from an initial review via content analysis. These findings were then verified via a questionnaire survey, which was responded by 276 local Malaysian construction industry practitioners. Data collected were analysed using the IBM Statistical Package of Social Sciences (SPSS). The analysis showed that all 43 selection criteria were significant in selecting contractors. It is hoped that the findings of this paper would encourage the governing bodies and authorities to consider the use of multi criteria assessment in selecting contractors for public construction projects, rather than being solely reliant on the tendered price.

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Section: Rii Of Contractor Selection Criteriamentioning

confidence: 99%