Implementing a new student evaluation of teaching system using the Kotter change model

Wentworth, Diane Keyser; Behson, Scott; Kelley, Catherine L.

doi:10.1080/03075079.2018.1544234

Cited by 31 publications

(39 citation statements)

References 23 publications

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“…In fact, organizations are constantly under enormous pressure from different dimensions of society where they are integrated, such as the political, social, economic and technological dimension [6,7], which impels them to change, in the sense of reinventing themselves and adapting to new times [8,9]. However, as Wentworth, Behson, and Kelley [10] refer, "One of the most difficult issues for any organization, no matter how large or small, public or private, profit or non-profit, is implementing and adapting to change". In this sense, it is critical to effectively manage all factors that can contribute to the success of change processes [11].…”

Section: Managing Organizational Changementioning

confidence: 99%

“…However, the 8-step model for organizational change, by Kotter [1], is one of the most well-known and applied change management models [10], and a reference in the management processes of change, being also one of the most referenced models in scientific works [20]. Kotter [1] model is easy to understand, due to its great clarity and simplicity [10], and has multiple applications, with a strong orientation towards the business world. However, it can be applied in HEIs [21] because it is an adequate model "(…) in organizations that may be slow to embrace change (…)" [10].…”

Section: Managing Organizational Changementioning

confidence: 99%

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A Roadmap for Implementing the General Data Protection Regulation in Higher Education Institutions Using Kotter’s Organizational Change Model

Fernandes

Machado

Amaral

2021

Advances in Intelligent Systems and Computing

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The compliance with the General Data Protection Regulation (GDPR) is mandatory since May 25, 2018 for any organization dealing with personal data of European citizens. For the success of the GDPR implementation to be a reality, it is important to guarantee the existence with an adequate level of performance, of a set of Critical Success Factors (CSF). This article is based on a work in progress, but with final results already available, that determined a set of 16 CSFs related to the implementation of the GDPR in Higher Education Institutions (HEIs). One of these 16 CSFs highlights the importance of correctly managing change, being one of the most used models in this context including in HEIs, the 8-step organizational change model by Kotter [1]. The Kotter's organizational change model is proposed in this study as a roadmap, to systematically carry out the change management related to the implementation of GDPR HEIs.

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Section: Managing Organizational Changementioning

confidence: 99%

Section: Managing Organizational Changementioning

confidence: 99%

A Roadmap for Implementing the General Data Protection Regulation in Higher Education Institutions Using Kotter’s Organizational Change Model

Fernandes

Machado

Amaral

2021

Advances in Intelligent Systems and Computing

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“…Risquez, Vaughan, and Murphy (2015) found that while many academics appreciated the efficiency of online SET over paper-based SET, the lower student response rates experienced with the online system created a level of non-engagement by academics. Elsewhere, Wentworth, Behson, and Kelley's (2018) examination of the implementation of a new SET highlights how some academics resisted change efforts by delaying communications.…”

Section: Resistancementioning

confidence: 99%

Student evaluations of teaching: emerging surveillance and resistance

Kayas

Assimakopoulos

Hines

2020

Studies in Higher Education

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Despite previous research claiming surveillance emerges from student evaluations of teaching (SET), there is an absence of research using surveillance theory to determine whether it emerges, the nature of the surveillance should it emerge, and how academics resist its effects.Through an analysis of four university business schools, a top-down vertical surveillance imbued with disciplinary procedures is identified, involving a few managers scrutinising many academics through the observations of many students. A bottom-up vertical surveillance is also identified, involving many academics scrutinising a few managers through the observations of many students. The similarities and differences between mystery shopping and the surveillance emerging from SET are also explored to highlight the crucial role students play in the surveillance. A further contribution is made through an analysis of how academics engage in resistance activities designed to disrupt the flow of performance information between observer and observed.

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“…One of the most famous and common models of change management was presented a quarter of a century ago by John Kotter in his book "Leading Change" (2). Although this model is widely used in change management in higher education and medical education (3,4), I intend to introduce a new model in this letter.…”

mentioning

confidence: 99%

Removing Barriers to Change in Medical Education Using the REDUCE Framework

Moradi

2020

J Med Edu

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Implementing a new student evaluation of teaching system using the Kotter change model

Cited by 31 publications

References 23 publications

A Roadmap for Implementing the General Data Protection Regulation in Higher Education Institutions Using Kotter’s Organizational Change Model

A Roadmap for Implementing the General Data Protection Regulation in Higher Education Institutions Using Kotter’s Organizational Change Model

Student evaluations of teaching: emerging surveillance and resistance

Removing Barriers to Change in Medical Education Using the REDUCE Framework

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