Implementing change: matching implementation methods and change type

Abstract

The implementation of organizational change has long been problematic. Over time two approaches have developed. The participative approach assumes that employee support is a pre‐requisite of change. The unilateral approach argues that behavior must be changed first and attitude will follow. The results of a study of 408 change episodes indicate that unilateral implementation approaches are more effective than participative. While employee support was related to change success, it was the function of change type not participative implementation. Behavioral‐social change types generate more support than technical‐structural changes. The implications for future research are discussed.

Organizational capacity for change, change experience, and change project performance

“…Waldersee and colleagues (Waldersee & Griffiths, 2004;Waldersee et al, 2003) measured change project performance with a single item by asking the respondents to which extent the change has achieved its initial goals. Raineri (2011) used two items, namely, the degree of attainment of the change program objectives and deadlines.…”

Strategic management and organization development: Planned change in a public sector organization

“…One way is to adopt a contingency perspective where the circumstances are outlined under which a particular approach is considered to be more appropriate to be able to time and sequence the approach to the course and the requirements of the change process (Huy, 2001;Boonstra, 2004;Waldersee and Griffiths, 2004). Beer and Nohria (2000b) and Beer (2001) warn against such a solution of alternating different approaches through time.…”

Convergence and divergence: examining perceptions of Chinese and expatriate project implementers on cross‐cultural teacher training programmes

“…It has as its basic assumption that individuals change when formalised authority and power are imposed on them. It has the advantage of reaching a quick consensus and implementation in a hierarchical system (Beer and Nohria 2000;Chapman 2002;Waldersee and Griffiths 2004).…”